Systems Analyst

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JOB SUMMARY  

As a Systems Analyst, your primary responsibility is to analyze and optimize the university’s systems, applications, and databases to ensure their efficiency and effectiveness in supporting the institution’s academic and administrative functions. Your role requires a strong technical skillset and an understanding of the university’s needs and priorities enabling the institution to better serve its students, staff, and faculty.

ORGANIZATIONAL RELATIONSHIPS 

Reports to: Director of Student Information Systems

Supervisory Responsibility: N/A 

Indirect Supervisory Responsibility: N/A

ESSENTIAL DUTIES - May include, but is not limited to the following: 

• Analyzing existing systems and business processes, identifying areas for improvement to optimize workflows and streamline processes.
• Designing, developing, testing, and implementing new systems and applications.
• Collaborating with university stakeholders to identify business requirements and develop technical solutions that meet those needs.
• Utilize SQL to create and maintain stored procedures, jobs, and processes. 
• Providing second-level technical support to university staff and faculty to resolve system-related issues and ensure the smooth operation of critical systems.
• Managing system security and ensuring compliance with relevant regulations and policies.
• Training end-users on new systems and applications and providing ongoing support as needed.
• Conducting system audits and performance evaluations to ensure systems are meeting service level agreements and performance metrics.
   

ADDITIONAL/NON-ESSENTIAL DUTIES 

{{Additional/Non-Essential Duties - in the context of ADA - the functions could be assigned to another individual, or adjusted, to allow a disabled person to hold the position}}

All remaining duties are considered "nonessential" within the context of the ADA, which means that the function could be reassigned to another employee in order to allow a disabled individual to hold the position.  Alternatively, the manager could try to provide a reasonable accommodation so that the disabled individual could perform the function.

 LOCATION 

Main Campus Hybrid (some remote, some main campus, and/or some other physical location) 

EDUCATION   

Required Education:

High School/GED

Preferred Education:

Bachelor's degree in Information Technology, Computer Science or other related field.

LICENSES/CERTIFICATIONS

N/A

EXPERIENCE 

Required:

At least one year experience in systems analysis, design, development, and implementation.

Preferred:

Experience in the higher education sector is a plus
Jenzabar experience is preferred

KNOWLEDGE, SKILLS, AND ABILITIES

Required:

• Excellent communication and interpersonal skills to effectively collaborate with a wide range of stakeholders.
• Knowledge of database management, programming languages, and other technical skills required for the job. 
• Strong problem-solving skills, with the ability to identify and troubleshoot complex issues.
• Excellent communication skills, including the ability to communicate technical information to non-technical stakeholders.
• Ability to work independently and manage multiple projects simultaneously.
   

 Preferred:

Experience with SQL databases.

WORK ENVIRONMENT 

All employees are responsible for maintaining an environment that is free from discrimination, intimidation, harassment, including sexual harassment. 

• This position is considered Non-Essential for the purposes of Emergency Response.

Physical Requirements: 

• Office Environment: Ability to work primarily in an office setting, which involves sitting for extended periods. Must be able to remain in a stationary position (sitting or standing at a desk) for 75% to 90% of the workday.
• Computer Use: Proficiency in using computers for various tasks, which requires hand-eye coordination and manual dexterity for typing and handling office equipment.
• Communication: Strong verbal communication skills for meetings, presentations, and interactions with staff, students, and parents.
• Mobility: Capability to move around the office and campus as needed for meetings, events and to collaborate with others at workstations/offices.
• Repetitive Fine Motor Movements: Requires continuous and repetitive use of hands, wrists, and fingers for intensive computer keyboarding, mouse operation, and software navigation.
• Standing: Ability to stand and walk for extended periods of time for meetings and events.
• Lifting: Occasionally lift and carry items such as files, documents, or small office equipment weighing up to 40 pounds.
• Visual Requirements: Ability to read and interpret data on computer screens and printed documents.
• Hearing and Speaking: Adequate hearing to participate in conversations and phone calls, and clear speaking ability for effective communication.

Travel:

None

Schedule:

Monday -Friday 8am - 4:30pm

TRAINING

All new hires and employees transferring into a new position will have a 90-day probationary period within which to learn the functions of the job and to be evaluated. Following the probationary period, the employee can transition to regular status, have the probationary period extended in order to receive more training, or employment can be terminated. Required compliance training is as follows:

Probationary period will include training in systems, processes, and institutional knowledge.  Ongoing training opportunities will be provided.

FERPA

Cybersecurity

Incident Response

SAFETY 

• SEU promotes a safe working environment. Employees are responsible for completing assigned tasks safely and efficiently, and supervisors are responsible for creating and maintaining a safe work environment. 
• Employees must report any unsafe work conditions or practices, as well as any near-miss incidents, to their supervisor and Risk Management. 
• Work-related injuries must be immediately reported to Security and Human Resources. When life or limb are at risk, please dial 911. Supervisors and employees should ensure that injury/accident reports are submitted to the Office of Human Resources within 24 hours of the incident. 
• Emergency Employees report for or must remain at work in emergency situations.  Dismissal or closure announcements do not apply to this position, unless instructed otherwise by your direct supervisor or a member of the Leadership Team.  

SCREENING

All full-time positions at SEU are deemed security-sensitive and require background checks. Employees required to drive their own personal vehicle, a rental car or an SEU vehicle in performance of their duties must pass an MVR records check and meet the requirements of the University’s insurance carrier in order to meet the requirements of the position.

DISCLAIMER

SEU is an at-will employer.  This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. The employer retains the right to change or assign other duties to this position.

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

SEU is committed to providing a workplace that is free from unlawful discrimination and harassment. All forms of discrimination against or harassment of a person because of his or her identification within a protected category are strictly prohibited and will not be tolerated. This prohibition applies equally to conduct by and against employees, vendors, visitors, and students.

Southeastern University is committed to equal opportunity in employment and education and does not discriminate on the basis of race, color, sex (including pregnancy), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. The equal opportunity policy will apply in University programs and activities, and all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination and all other terms, conditions and privileges of employment. All employees of Southeastern University, by continued employment, agree to abide by the policies contained in the Employee Handbook and in the SEU Mission, Vision, Statement of Faith and Community Covenant.