What are the responsibilities and job description for the Service Coordinator position at Southeastern Property Management LLC?
Service Coordinator
SPM, LLC – Shelby Woods Apartments- Columbiana, AL - 30 hours per week
Empower lives. Connect with purpose. Create a community that CARES.
Ready to Be a Difference-Maker?
Are you passionate about helping others live independently and connecting people to life-changing resources? Do you thrive on making a meaningful impact every single day?
At SPM, LLC, we’re not just managing properties, we’re building community. With over 45 years of excellence and more than 200 thriving communities nationwide, we know that strong communities start with strong people, like YOU.
If you're ready to use your heart, your skills, and your voice to uplift residents and empower independence, the Service Coordinator role at Shelby Woods Apartments is your next big opportunity!
What You’ll Do:
- Empower residents to live independently by connecting them with essential services and support programs.
- Build and maintain a robust network of local agencies, providers, and wellness resources.
- Educate and guide residents and families through Federal, State, and local programs tailored to senior adults.
- Provide general case management including intake and referral services to all residents requesting and/or needing assistance.
- Refers and links the residents to service providers in the community; for example, case management, personal assistance, homemaker, meals-on-wheels, transportation, counseling, healthcare services, preventative health screening/wellness, substance abuse and legal advocacy.
- Educates residents on service availability, application procedures, client rights, etc., providing advocacy as appropriate.
- Promote wellness activities for all residents.
- Be the go-to liaison between residents and service providers, ensuring timely and quality support.
- Collaborate with the management team to identify residents in need and provide proactive assistance.
- Monitor service delivery to ensure residents receive high-quality, timely care.
- Advocate and negotiate on behalf of residents for cost-effective and adequate services.
- Create and maintain an up-to-date directory of community resources for residents and staff.
What You’ll Bring:
- Bachelor’s degree in Social Work, Gerontology, Psychology, or related field (Required)
- A heart for helping others and a passion for community connection
- Knowledge of local services, state and federal programs, and senior resources
- Excellent communication and relationship-building skills
- Problem-solving mindset and a team-oriented attitude
- Organized, resourceful, and ready to take initiative
What You’ll Get:
- Full benefits package: Medical, Dental & Vision Insurance
- Voluntary Life & Disability Insurance to protect what matters most
- Paid holidays, personal, vacation, and sick time — because YOU matter too
- 401(k) with Employer Match — invest in your future with confidence
- Immediate Pay Access — transfer your earned wages when YOU need them
- Employee Assistance and Health & Wellness Programs — we’re here for you
Why You’ll Love Working with Us:
- Work in a warm, supportive environment where your impact is deeply valued
- Grow your career with real training and advancement opportunities
- Be part of a company where PEOPLE and COMMUNITY always come first
- Make every day meaningful — for yourself and for the residents who rely on you
SPM, LLC is an Equal Opportunity Employer and maintains a drug-free workplace.
Salary : $35,000 - $36,000