What are the responsibilities and job description for the Market Development Representative position at Southeast Restoration?
Your Impact: Key Responsibilities
● New Opportunity Generation: Research and identify potential referral sources and customers—with a focused emphasis on independent insurance agents and daily route stops—to uncover business development opportunities. Analyze prospects, competitors, and industry trends to identify untapped growth areas within the insurance and property restoration space.
● Quality Sales Touches (QSTs): Build and maintain positive business relationships with existing clients while strategically cultivating new ones, including recurring in‑person and outbound touchpoints with independent insurance agents and route‑based partners. Engage in meaningful conversations with key decision‑makers, driving direct asks for business to meet weekly QST goals.
● Customer Relationship Management (CRM) Stewardship: Maintain the integrity of our CRM system through diligent data entry, updates, and analysis to enhance customer retention and profitability. Use the CRM as a central hub to track interactions, insurance agent relationships, daily route activity, and client feedback.
● Effective Communication: Keep referral sources—including independent insurance agents and route‑based partners—informed on job statuses, ensuring satisfaction and strong ongoing relationships.
● Sales Impact: Contribute to Production and Mitigation Sales by consistently generating quality leads, increasing agent‑generated referrals, expanding daily route penetration, and strengthening referral relationships.
Qualifications
● Education: High School Diploma or GED required.
● Professional Experience: Minimum 2 years of relevant experience in sales, business development, or client‑facing roles. Experience working with insurance agents, route‑based sales, or relationship‑driven B2B outreach is a strong plus.
● Other Relevant Skills:
Experience with CRM systems and data logging.
Exceptional verbal and written communication skills with a demonstrated ability to influence and persuade.
Comfort with in‑person outreach, daily route planning, and relationship‑based selling.
Strong systems and process‑driven approach to achieving results.
Professional demeanor in all interactions.
Benefits
- Competitive Compensation Package
- Full Health Benefits: Medical, Dental, Vision, Disability & Life
- Safe Harbor 401K with 4% Company Match
- Paid Time Off Package including Your Birthday Off Every Year & 5 Paid Mission Trip Days
Ready to Make an Impact?
If you're a driven relationship builder ready to contribute your energy and expertise to a company that values growth, partnerships, and a vibrant culture, we want to hear from you! Join Southeast Restoration and be a part of a team that’s building something great, every single day.