Admissions Events Coordinator - FT

Under the general direction and supervision of the Administrative Director, Admissions, the Admissions Events Coordinator organizes and manages department-wide recruiting event logistics for all audiences related to enrollment, individual and group tours, and the daily campus visit schedule for the Lincoln Campus. The Admissions Event Coordinator is responsible for ensuring that all guests experience a positive, welcoming, and seamless visit process from the point of inquiry through matriculation and ensuring department and College operational efficiency and effectiveness throughout recruitment events and campus visit experiences. The full-time regular position will support the use of technology, including CRM Recruit, to communicate, manage, and enhance guest experiences, data collection and management, and day-to-day operations.

The Admissions Office at Southeast Community College is a student-centered team that embraces positivity, compassionate leadership, collaboration, and strong relationships, both on and off campus. Team members enjoy working with others, are committed to helping others achieve goals, and value excellence. A strong commitment to students, adaptability, and a sense of humor are trademarks of the team.

Southeast Community College is a dynamic environment that values input, reflection, transparency, compassion, respect, and positivity. The College's organizational culture is a key part of the institution's strategic plan and is integrated into daily operations.

Essential Functions

Organize and Manage Department Recruitment Events

• Plans, organizes, coordinates, and directs department-wide recruitment events, including, but not limited to, Discovery Days, New Student Welcome events, group tour days, etc., that facilitate student enrollment, orientation, outreach, and matriculation.
• Coordinates all event logistics, staffing, etc. for recruitment events.
• Serves as a liaison between the Admissions department and academic programs, athletics, and support services staff for recruiting events.
• Performs follow-up and evaluations of events.
  
  

Lead Campus Visit Programming

• Maintains the Lincoln Campus visit calendar.
• Manages all aspects of the Lincoln Campus visit experience; coordinates daily logistics for individual and group tours.
• Schedules individual and group visits; communicates visit details, expectations, etc. with guests, campus partners, and department staff;
• Supports, coordinates, and evaluates department-wide campus visit programming initiatives and leads strategies that support growth and enhance both the individual and group visit experiences.
  
  

Coordinate Student Ambassador Team

• Lead student recruitment team efforts, including but not limited to the Lincoln Campus Student Ambassador Program, Student Call Team, EducationQuest Know How 2 Go student representatives, etc.
• In conjunction with other Admissions team members, hires, trains, and oversees the Lincoln Campus student ambassadors; and
• Tracks student contacts to monitor service and provide follow-up throughout the enrollment process.
• Manages department-wide student ambassador handbook, policies, training objectives, etc.
  
  

Prospective Student Advising and Outreach

• Assists prospective students in the admissions and enrollment process by providing prompt follow-up and referral for inquiries regarding admissions, registration, financial aid, orientation, placement testing, etc.
• Actively engages prospective students utilizing a variety of communication strategies to share key messages.
• Provides individual and group presentations and information sessions.
• Leads individual and group campus tours.
  
  

Analyze Admissions Data and Trends

• Enters, maintains, analyzes, and interprets records associated with recruitment events and campus visits, testing and assessment activities, and student information.
• Identify barriers to enrollment, support enrollment and matriculation, and work as part of the Admissions team to effectively communicate and recruit prospective students.
• Utilizes technology-based platforms to monitor, support, and communicate with students during the admissions and advising processes.
  
  

Promote a Culture of Belonging

Support and promote an environment of belonging where all students, faculty members, and college employees feel welcomed, valued, and empowered to contribute. Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment. Support the College's policies and programming related to access, fair employment, and equal opportunities for all.

Marginal Functions

• Assist with the development of College publications such as marketing/recruiting materials, the view book and special brochures.
• Assist with new student enrollment, new student welcome, orientation, and other student programming.
• Assist with public relations activities such as campus tours, community presentations, and various outreach programs on behalf of the College.
• Develop and maintain cooperative working relationships with other Enrollment and Student Affairs units, divisions, and local service agencies.
• Coordinate referrals for the delivery of College support services.
• Participate in local, state, and regional associations and other groups concerned with college recruiting.
• Provide admissions information to faculty, staff, and others as requested.
• Travel to all campus locations as directed.
• May be required to perform associated duties, functions, or assignments in other divisions/programs/areas as required.
• Perform other College functions and duties as assigned.
• Must be able to work varied days, hours, shifts, locations, and campuses as required. Work schedules (hours/days/work location) are scheduled by Southeast Community College based on the needs of the College. Work hours, shifts, days, and work locations may vary depending on the needs of Southeast Community College and are subject to modification. Emergency or scheduled special activities may require hours outside of the regular workweek.
  
  

Required Knowledge, Skills And Abilities

• Knowledge of and experience with the maintenance of electronic databases and other computer software; possess strong knowledge of word processing, database, and spreadsheet software.
• Excellent writing ability and specific knowledge of and experience in professional business communications.
• Ability to effectively manage multiple tasks, competing priorities, and meet critical deadlines while maintaining a high level of accuracy and efficiency.
• Ability to extend friendly and helpful assistance to the public in the face of interruptions and fluctuating service demands.
• Ability to work and communicate effectively with a diverse group of students, staff, and public.
• Ability to work as a productive member of the Enrollment Management division, follow supervisory directives, and established policies and procedures of the College.
• Ability to give directions and support to Student Ambassadors.
• Ability to utilize good problem-solving strategies, contribute to management decisions, and in the development or refinement of methods and procedures that will assist the Admissions department.
• Ability to effectively represent and present information about the College.
• Ability to develop and coordinate recruitment and outreach plans and materials for prospective students and the community, develop and implement innovative programs within assigned guidelines, and recruit new students.
• PHYSICAL DEMANDS: Employees must be able to perform the following physical requirements with or without reasonable accommodations:
• Work at a desk for extended periods of time, continuously 2-4 hours and up to 8 hours.
• Present for extended periods of time, continuously 2 - 4 hours and up to 8 hours.
• Provide tours for up to 1.5 hours while listening and talking. Surfaces may include cement, grass, rock, or dirt, and can be flat or include various degrees of incline.
• Ability to operate a computer, computer mouse, keyboard, phone, and other office equipment continuously.
• Lift and carry up to 30 pounds.
• Climb stairs; climb stairs carrying up to 30 pounds; climb stairs while talking.
• Bend, kneel, stoop, and squat to floor level on a regular basis.
• Reach with hands and arms above the head, in front of the body, and below knee level.
• Provide tours outside in a variety of weather conditions, including heat, cold, rain, snow, and wind.
• Ability to get in and out of, ride in, and drive a College-owned vehicle on a regular basis up to 100 miles.
• Ability to communicate effectively in writing, in person, and on the phone.
• Ability to use basic computer skills.
• Ability to possess and maintain a current, valid Driver's License and be insurable as a driver by the College's insurance carrier.
• The individual must possess the above skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
  
  

Minimum Qualifications

• Bachelor's degree in a related field, or Associate's degree plus 4 years of related work experience.
• Two (2) years* of verifiable work experience in college student services, instructional services, or in a secondary or post-secondary educational setting in the fields of marketing or sales.
• Experience, proficiency, and skill with data management software such as Recruit.
• A Master's degree may be substituted for one (1) year of the required two (2) years of work experience.
  
  

College Student Services is defined as Admission, Recruitment, Testing, Financial Aid, Counseling, Placement, Assessment, Career and/or Academic Advising, Retention, or Registration.

Desired Qualifications

• Bachelor's degree in related field
• Master's degree in educational administration, business administration or related field.
• Recruiting experience at the post-secondary level.
• Supervisory experience.
  
  

Salary

$49,837 per year

Benefits

SCC BEN Dollars - Eligible Employees: Full-time status. Regular employees with an FTE of 0.75 or greater will be eligible for SCC Ben Dollars. All employees will be required to elect a health insurance option. If the cost of insurance coverage selected by an employee exceeds the SCC Ben Dollars available, all additional costs will be withheld from the employee's paycheck. Any SCC Ben Dollars that the employee does not elect to use for the purchase of dependent health and dental insurance will be paid to the employee in cash at $0.93 per $1.00 benefit dollar. All amounts paid are subject to withholding for income and employment taxes, but not subject to the College's contribution toward the Retirement Savings Plan - Group Retirement Account (GRA).

Schedule

Normal working hours for this full-time regular position are scheduled between 7:00 a.m. and 6:00 p.m., Monday through Thursday, and 7:30 a.m. and 5:00 p.m. on Friday, requiring a minimum of a 40-hour work week, based on a 260-day work calendar. Scheduled special activities, emergencies, or temporary schedule changes may require hours outside of the regular workday or workweek.