What are the responsibilities and job description for the Food & Beverage Administrative Supervisor position at Southall?
Southall is a premier destination bringing nature, produce and people together in a powerful and unique way. The Food & Beverage Administrative Supervisor serves as the administrative backbone of the Food & Beverage division, providing operational, financial, and organizational support that enables the department to perform at the highest level. This role partners closely with the Food & Beverage leadership team to ensure administrative excellence, financial accuracy, labor accountability, and operational consistency across all dining venues.
In a luxury resort environment striving for Michelin-level culinary excellence and Forbes Five-Star service standards, this position plays a critical role in maintaining the systems, documentation, reporting, and processes that allow leaders and service teams to focus on delivering exceptional guest experiences.
RESPONSIBILITIES
- Audit employee timecards and prepare and ensure accurate weekly payroll
- Process purchase orders
- Maintain departmental expense tracking and ensure accurate financial documentation
- Support scheduling, labor reporting, and productivity analysis
- Prepare sales mix reports and operational dashboards
- Analyze guest satisfaction scorecards and identify trends
- Coordinate menu edits, formatting, and printing
- Maintain training manuals and departmental documentation
- Create and update Standard Operating Procedures (SOPs) that reinforce luxury service standards and operational consistency
- Coordinate recruiting activities, interview scheduling, onboarding administration
- Provide administrative support for departmental training initiatives and special projects
OUR TOP CANDIDATE
The successful Food & Beverage Administrative Supervisor is proactive, detail-oriented, and highly organized. They create structure behind the scenes that enables operational excellence on the floor. Through accurate reporting, disciplined administrative practices, and continuous process improvement, they help ensure the department consistently delivers the elevated service, culinary execution, and attention to detail expected of a world-class luxury resort.
Skills & Experience
- 24 years of hospitality, administrative, finance, or operations experience; luxury hospitality experience preferred
- Strong proficiency in Microsoft Office, especially Excel
- Experience with payroll, scheduling, purchasing, and hospitality management systems preferred
- Exceptional organizational, communication, and analytical skills with a high degree of confidentiality
- Passion for hospitality, continuous improvement, and luxury service excellence
Education & Qualifications
- High school diploma or equivalent required; post-secondary education or certifications in Recreation, Hospitality, or Outdoor Leadership preferred
- Must pass a background check
- Valid drivers license
OUR BENEFITS
- Competitive compensation package
- Medical, dental, vision, short and long-term disability, company-provided life insurance
- Generous paid time off accruals
- 9 paid holidays annually
- Weekly pay
- 401k and company match
- Education reimbursement
- Best-in-class Employee Assistance Program
- Free weekly outdoor activities and wellness classes
- 30% internal discounts
- Fresh and free daily meal
- Bountiful internal growth opportunities
OUR TEAM
Assembled intentionally with dynamic expertise, the Southall team is offered the unique opportunity to learn humbly with, and from, each other. We invest in a growth mindset and take it upon ourselves to strengthen our knowledge and grit daily. We honor the cycles of nature, get our hands dirty and taste the earths bounty in an effort to connect with the land.
We plan with purpose, seeing past the present day and seeking to consider the planet with each step. We embrace a blend of ancient techniques and modern technologies in our practice of sustainability. We celebrate ingenuity and resourcefulness and approach our roles through the eyes of an entrepreneur, looking beyond our respective corners to the big picture.
Acting with intention, we approach each day with gratitude for the opportunity to serve our guests and each other. A humble holder of our Michelin Key, our team strives to provide a level of luxury that feels effortless and sincere, infusing wellness at every turn. The Southall team cares for our visitors with the same caliber of kindness and respect as we care for the humans that work alongside us.