What are the responsibilities and job description for the Food and Beverage Supervisor position at CHE WESTIN NASHVILLE LLC?
OVERVIEW:
At The Westin Nashville, we are committed to creating enriching experiences that help our guests feel their best while traveling. As a Food & Beverage Supervisor, you will play a key role in delivering exceptional dining experiences that reflect Westin’s signature standards of hospitality, wellness, and service excellence.
In this leadership position, you will oversee the daily operations of our food and beverage outlets, ensuring seamless service, operational efficiency, and a welcoming atmosphere for every guest. Working closely with the management team, you will inspire and support associates, uphold brand standards, and help create memorable moments that elevate the overall guest experience.
The ideal candidate is a service-driven hospitality professional with a passion for guest satisfaction, team development, and operational excellence. If you thrive in a fast-paced environment and enjoy leading by example, we invite you to join our team and contribute to the vibrant dining experiences that define The Westin Nashville.
THE POSSIBILITIES:
Have you ever had a job where you left better than you started? That’s life at The Westin Nashville where more than half of associates move into second, third, or more roles with us. Where most companies measure performance, we also measure and reward potential. Career Development is not just a buzz word, it’s our way of doing business. And career development doesn’t stop at the door. Millions have found a lifetime of opportunity and growth in the hospitality industry. Who knows, before you know it you are managing your own hotel/restaurant or owning it. Whether you stay with us, or grow beyond us, your leader will be right there with you, cheering you on.
Now, we also know you are more than just the sum of what you do at work. That’s why when it comes to benefits and perks, we think about the whole person, the total you, and offer benefits which are flexible and able to meet your individual needs.
Some reasons people really like working here:
- Parking: Full-Time associates – FREE
- Associate Meals – FREE
- Our Associates get Travel Discounts on hotels at nearly 8,000 Marriott properties worldwide including rooms and meals
- Discounts on Rental Cars, other popular hotels, and hotel alternatives
- Discounts on tickets to concerts, Theme Parks, and other attractions
- Discounts on Car and Computer Purchases
- But you don’t need to go anywhere to have a great time. We host Associate Recognition events, celebrations, and parties year-round.
ESSENTIAL FUNCTIONS:
- Lead daily food and beverage operations to ensure exceptional guest experiences and seamless service delivery across restaurant, bar, lounge, and in-room dining venues.
- Champion Westin and Marriott service standards by creating welcoming, personalized experiences that anticipate and exceed guest expectations.
- Support, coach, and motivate associates, fostering a culture of collaboration, accountability, and service excellence.
- Assist with onboarding and ongoing training to ensure associates are knowledgeable, confident, and equipped to deliver outstanding hospitality.
- Monitor service quality, outlet presentation, and cleanliness to maintain the highest standards of operational excellence.
- Act as a point of contact for guest concerns, resolving issues professionally and ensuring guest satisfaction.
- Collaborate with leadership to drive operational efficiency, maintain appropriate inventory levels, and support cost-control initiatives.
- Ensure compliance with all food safety, sanitation, responsible alcohol service, and workplace safety standards.
- Support scheduling, staffing, and daily shift execution to meet business demands and deliver consistent service.
- Assist with special events, banquet functions, seasonal promotions, and other hotel initiatives as needed.
- Utilize point-of-sale and operational systems effectively to support accurate transactions and reporting.
- Contribute ideas and recommendations that enhance the guest experience, improve team performance, and support outlet success.
We are committed to Diversity, Equity, and Inclusion. It starts with a culture of acceptance and continues with the hard work of going beyond lip service. It includes outreach and education, and most importantly action. You can feel proud to know you are joining a company which understands the importance of its responsibility and the decisions we make have been and will continue to be the greater environmental and societal impact in mind.
OTHER:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled mandatory training sessions and meetings is required.
Upon employment, all employees are required to fully comply with policies and procedures for the safe and effective operation of the hotel’s facilities.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
FSLA: Non-Exempt
Reports To: Food and Beverage Manager
Salary : $22