What are the responsibilities and job description for the Floor Staff - H&W position at South Shore YMCA?
Are you enthusiastic about fitness, love helping others, and enjoy creating a welcoming environment? If so, we invite you to join our team as Fitness Floor Staff at the South Shore YMCA! In this role, you’ll have the opportunity to support our members, ensure a safe and clean environment, and promote a positive gym culture.
Responsibilities
Mission and Community Oriented – Accepts and demonstrates YMCA values. Work effectively with people of all backgrounds and levels. Willingness to serve and fulfill community needs. Recruit volunteers and build supportive relationships with them.
People Oriented – Remains calm in challenging situations and seeks to understand the underlying cause. Speaks and writes effectively. Develops rapport, relates well and takes initiative to assist in developing others.
Results Oriented – Discovers ideas to create and deliver a high-value member experience. Makes sound judgments, establishes goals, plans work, supports fundraising, and adheres to budgeting procedures
Personal Development – Recognizes personal strengths and limitations, pursues self-development and demonstrates flexibility.
Qualifications
The employee must occasionally lift and/or move up to 50 pounds.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, swim and talk and hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, or crouch.
Responsibilities
- Provide friendly, engaging customer service to members and guests.
- Assist members with equipment use and exercise guidance.
- Monitor the gym floor for safety, cleanliness, and support a welcoming atmosphere.
- Keep all equipment clean and organized, ensuring it’s ready for use by members.
- Report any equipment issues for repair to maintain a safe environment.
- Conduct facility tours for potential new members, showcasing all the Y has to offer.
- Assist in promoting YMCA programs, events, and services to members.
Mission and Community Oriented – Accepts and demonstrates YMCA values. Work effectively with people of all backgrounds and levels. Willingness to serve and fulfill community needs. Recruit volunteers and build supportive relationships with them.
People Oriented – Remains calm in challenging situations and seeks to understand the underlying cause. Speaks and writes effectively. Develops rapport, relates well and takes initiative to assist in developing others.
Results Oriented – Discovers ideas to create and deliver a high-value member experience. Makes sound judgments, establishes goals, plans work, supports fundraising, and adheres to budgeting procedures
Personal Development – Recognizes personal strengths and limitations, pursues self-development and demonstrates flexibility.
Qualifications
- Current Certifications: First Aid/CPR/AED certification required within 30 days of hire.
- Age Requirement: Must be at least 16 years old.
- Experience: Previous experience in fitness or a related field required.
- Preferred Qualification: Personal Training certification.
The employee must occasionally lift and/or move up to 50 pounds.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, swim and talk and hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, or crouch.