What are the responsibilities and job description for the Intake Specialist position at South Shore Community Action Council, Inc.?
Core Responsibilities: Assist families in the application and enrollment
process. Make referrals to other programs. Master the Federal and State
guidelines and eligibility requirements relating to all the programs.
Navigate the case management database system-GoEngage and state
subsidized childcare computer system (CCFA). Maintain standardized
intake procedures, include reviewing applications, returning
calls/emails, collecting documentation, scheduling intakes, and working
with parents to obtain documents, completing required paperwork and
generating income calculations for eligibility. Maintain childcare
subsidies and recertifications, child?s files, coordinate orientations,
processing enrollment paperwork and required eligibility documents.
Confidentiality is required. Core Qualifications: High school diploma or
HISET/GED equivalent. MS Office Suite mastering of skill is required,
excellent customer service, ability to prioritize tasks, meet deadlines
and stay organized. Intermit business travel will be required and will
be reimbursed at IRS mileage rate, as approved by program director; a
Personal Vehicle Is Required For Travel. Minimum Requirements At
employment: Must be at least 18 years of age to apply Date of posting
4/3/26 deadline to apply 4/14/26; or until a suitable candidate is found
Valid MA state driver?s license; DCF background check References will be
required upon hire
process. Make referrals to other programs. Master the Federal and State
guidelines and eligibility requirements relating to all the programs.
Navigate the case management database system-GoEngage and state
subsidized childcare computer system (CCFA). Maintain standardized
intake procedures, include reviewing applications, returning
calls/emails, collecting documentation, scheduling intakes, and working
with parents to obtain documents, completing required paperwork and
generating income calculations for eligibility. Maintain childcare
subsidies and recertifications, child?s files, coordinate orientations,
processing enrollment paperwork and required eligibility documents.
Confidentiality is required. Core Qualifications: High school diploma or
HISET/GED equivalent. MS Office Suite mastering of skill is required,
excellent customer service, ability to prioritize tasks, meet deadlines
and stay organized. Intermit business travel will be required and will
be reimbursed at IRS mileage rate, as approved by program director; a
Personal Vehicle Is Required For Travel. Minimum Requirements At
employment: Must be at least 18 years of age to apply Date of posting
4/3/26 deadline to apply 4/14/26; or until a suitable candidate is found
Valid MA state driver?s license; DCF background check References will be
required upon hire