Dental Assistant/Receptionist

Job Overview
Join our dynamic healthcare team as a Dental Assistant/Receptionist, where you will be the friendly face and efficient organizer at the front desk, as well as a vital support in clinical operations. This role offers an exciting opportunity to blend administrative expertise with clinical assistance, ensuring a smooth and welcoming experience for patients while supporting the dental team with essential clinical tasks. Your energy, attention to detail, and dedication will help foster a positive environment focused on exceptional patient care and seamless office management.

Responsibilities

• Greet patients warmly, verify insurance information, and manage appointment scheduling using dental practice management software such as Eaglesoft or Dentrix.
• Perform patient intake procedures, including updating medical histories and explaining treatment plans clearly.
• Assist the dental team during procedures by preparing instruments, taking x-rays, and ensuring patient comfort.
• Manage front desk duties including answering multi-line phones with professional phone etiquette, checking patients in and out, and handling patient inquiries efficiently.
• Verify insurance coverage, process claims using CPT coding and ICD coding standards, and follow up on unpaid medical or dental claims through systems like Meditech or Epic.
• Maintain accurate dental records and ensure compliance with HIPAA regulations by reviewing documentation for completeness and confidentiality.
• Support medical billing processes by reviewing documentation, coding procedures accurately, and managing collections for outstanding balances.

Requirements

• Proven experience in a dental office setting or medical administrative support role with familiarity in dental terminology and medical billing practices.
• Strong computer skills including proficiency with dental practice management software such as Eaglesoft or Dentrix, EMR (Electronic Medical Records) systems like Epic or Meditech, and Microsoft Office suite.
• Knowledge of HIPAA regulations to ensure patient privacy and data security.
• Ability to perform dental coding using CDT codes, ICD-9/10 codes, and familiarity with Medicare guidelines is highly desirable.
• Excellent organizational skills with attention to detail for documentation review and record keeping.
• Exceptional customer service skills paired with professional phone etiquette for handling front desk responsibilities confidently.
• Prior clinic or dental office experience is preferred; candidates should demonstrate strong clerical skills including data entry (10 key typing), and multi-line phone system operation. Join us in creating a welcoming environment where exceptional patient care meets efficient office management! We are committed to providing paid positions that support your professional growth while delivering outstanding service to our community.

Pay: $17.00 - $24.00 per hour

Benefits:

• 401(k) 2% match
• Dental insurance
• Employee discount
• Free parking
• Paid time off
• Retirement plan
• Uniform allowance

Work Location: In person

Salary : $17 - $24