What are the responsibilities and job description for the Dental Office Schedule Coordinator/Receptionist position at Teays Dental Care?
Monday- Thursday, Closed Fridays
Must have dental experience with knowledge of insurance and billing.
We are a fast- paced dental office, seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our dental office . In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to patients. Your organizational skills will ensure smooth daily operations, creating a positive first impression for everyone who walks through our doors. This position offers an exciting opportunity to develop your administrative talents in a dynamic environment that values professionalism and proactive support.
Duties
- Greet visitors warmly, ensuring they feel welcomed and attended to promptly.
- Ensure they complete all necessary paperwork and direct them accordingly.
- Manage multi-line phone systems with professionalism, demonstrating excellent phone etiquette and customer support skills.
- Handle incoming calls, direct inquiries accurately, and take detailed messages when necessary.
- Support office management by completing tasks such as appointment scheduling and proofing documents for accuracy.
- Assist with clerical duties including system accuracy, updating information, scanning documents into the PMS, managing the mail and other clerical duties.
- Provide administrative support to clinical team members as needed.
Qualifications
- Strong clerical skills.
- Excellent computer literacy
- Prior experience working at a front desk or as a receptionist in a professional setting preferred.
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
- Exceptional customer service skills coupled with professional phone etiquette.
- Bilingual abilities are highly desirable to serve diverse client needs effectively.
- Experience with medical or dental receptionist duties is a plus, along with personal assistant experience.
- Knowledge of multi-line phone systems, data entry procedures, PMS systems, and time management techniques.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Paid time off
- Retirement plan
Work Location: In person
Salary : $16 - $20