Human Resources - Generalist

Description

Core Values: All employees of South County Fire are expected to hold themselves accountable for upholding and demonstrating our core values at all times: Integrity, Humility, Compassion, Family, and Trust.

Summary: The HR Generalist plays a vital role in supporting the mission of the RFA by delivering high-quality human resources services across the full employee lifecycle. This role supports the full range of operational and strategic human resources functions. This position ensures compliance with employment laws, upholds the CBA, supports performance management processes, conducts and documents employee relations activities, and assists with workplace investigations. The HR Generalist partners closely with leaders, supervisors, and employees to promote a fair, consistent, and supportive work environment.

Supervisory Responsibilities: None.

Essential Job Functions

Essential Job Duties and Responsibilities:

Employee Relations

• Serve as a point of contact for employee concerns and conflict resolution
• Maintain confidentiality and ensure thorough, objective, and timely resolution of issues
• Assist in conducting investigations
• Assist with labor relations support
• Promote equity and inclusion initiatives

• Ensure HR practices comply with federal, state, and local regulations
• Maintain and update the employee handbook and HR policies
• Assist with internal audits and risk management procedures
• Support compensation audits and assist with ensuring internal equity and compliance

• Support all aspects of performance management, including reviews, performance improvement plans, and promotions
• Advise supervisors and managers on HR best practices, employee engagement, corrective action, and conflict resolution
• Assist leaders in navigating sensitive personnel matters with professionalism and confidentiality
• Provide coaching and resources to help leaders build strong, effective teams

• Support all functions of the department, including recruiting, benefits, leave administration, and payroll changes as needed
• Champion wellness and engagement initiatives
• Recommend process improvements
• Generate reports for leadership and regulatory agencies
• Perform exit interviews for voluntary turnover unrelated to retirement
• Track retention data, training compliance, and other HR metrics
• Perform all other duties as assigned

Required Knowledge, Skills and Abilities

Skills and Ability

• Excellent communication skills, including written report preparation and effective oral communication; ability to explain existing policies, practices, and procedures

• Problem-solving complex issues, including doing research for the best solutions

• Experience and proficiency in various computer software applications, such as Microsoft Office Suite and HRIS

• Average mathematical skills and ability to complete detailed work accurately; ability to analyze data and make data-driven recommendations

• Work under pressure with frequent interruptions to meet stringent deadlines

• Maintain confidentiality and discretion when handling sensitive information

• Train or educate others and check for understanding

• Flexible and able to work independently

• Excellent organizational and multitasking skills

Additional Requirements

Education and Experience: Associate’s degree in HR or HR-related field AND a minimum of three years of experience OR any combination of experience that provides the required knowledge and abilities. Prior experience in local government or public service HR preferred. PHR or SHRM-CP strongly preferred. Must pass a formal criminal background check as required by RCW 43.43.830.

Physical Demands: Office activities require the ability to sit for long periods of time and move throughout the office; the ability to perform manipulative skills required for word processing and data entry; the ability to lift and carry various office/training supplies and equipment (up to 20 pounds); the ability to read computer screens and various documents and forms; and hearing and speech abilities to effectively communicate and perform duties.

Working Conditions: Most of the work time is spent sitting or standing in an office setting. Occasionally, meetings with employees or managers may take place at the fire stations. Work is performed in a fast-paced office environment with frequent interruptions, requiring close attention to detail. Incumbents will need to prioritize work to meet deadlines and response time expectations. The incumbent must be able to effectively operate computers, related software, printers, fax machines, and copiers.

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.

South County Fire is committed to the full inclusion of all qualified individuals. As part of this commitment, South County Fire will ensure that reasonable accommodation is provided upon request for people with disabilities. If reasonable accommodations are needed to participate in the application, interview, or testing process, please contact the HR Manager, at HR@southsnofire.org