Business Process Analyst

Job Title : Business Process Analyst

Location : Dallas, Texas, United States

Job Type : Full Time

Our client, a leading organization, is seeking a Business Process Analyst to help drive operational excellence and continuous improvement.

What You’ll Do

• Deliver measurable improvements to business processes aligned with global operational goals
• Collaborate with cross-functional teams, including business leaders, technology partners, and external vendors, to solve complex business challenges from concept through execution
• Partner with stakeholders to identify opportunities for optimization and efficiency
• Perform root-cause analysis to define problems, assess current-state processes, and develop actionable improvement plans
• Facilitate process redesign and re-engineering sessions with end users
• Work within Agile/Scrum frameworks to create, refine, and test user stories, and provide post-launch support during production stabilization
• Communicate clearly and consistently with stakeholders, leadership, and users throughout the project lifecycle
• Maintain thorough documentation for business processes, requirements, and project plans

What You Bring

• 3 years of experience in business process analysis, operations analysis, or a similar role
• Proven experience working with management and senior leaders
• Hands-on experience leading process improvement initiatives across multiple teams
• Proficiency in process mapping and documentation tools such as Visio or equivalent
• Experience with project tracking and collaboration tools like Jira or Confluence
• Solid understanding of the software development lifecycle, including Agile methodologies

Benefits

• Fully covered medical, dental, and vision insurance for you and eligible dependents
• Competitive retirement plan with a generous employer match
• 20 days of paid time off plus 10 paid holidays
• Family support benefits, including paid caregiver leave, fertility and family-building assistance, and backup care options
• Primarily in-office role with potential eligibility for a hybrid work arrangement based on role, tenure, and performance (subject to change)