What are the responsibilities and job description for the Boutique Store Manager position at SOT. Boutique?
Do you have a passion for fashion? Do you excel at customer service and sales? If so, we are fast paced women’s boutique offering the best in clothing, shoes, and accessories—all at budget-friendly prices—and we are looking for you!
We are currently hiring a full-time Store Manager to oversee the operations and sales of our boutique. This role is perfect for someone with a strong background in retail sales and customer service who is ready to take on a leadership position and lead a team.
Key Responsibilities
Customer Service
- Exceptional Service: Ensure every customer feels valued and appreciated.
- Issue Resolution: Address customer inquiries and resolve any issues to maintain a positive shopping experience.
Sales
- Sales Targets: Drive sales to meet and exceed set targets.
- Sales Strategies: Implement effective sales strategies and motivate the team to achieve individual and store-wide goals.
- Manage labor costs vs sales
Team Leadership
- Lead and Inspire: Lead, manage, and inspire the store team.
- Training and Feedback: Conduct regular training sessions, provide constructive feedback, and foster a positive work environment.
Inventory Management
- Stock Levels: Oversee inventory levels and ensure the store is well-stocked with current merchandise.
- Audits and Organization: Conduct regular inventory audits and manage stockroom organization.
Visual Merchandising
- Merchandise Displays: Maintain visually appealing and effective merchandise displays that reflect the brand's style and attract customers.
Operational Tasks
- Daily Operations: Manage daily store operations including opening and closing procedures, cash handling, and ensuring store safety and cleanliness.
- Staff scheduling
- Hiring
Reporting
- Data Analysis: Prepare and analyze sales reports, customer feedback, and inventory data to make informed decisions for improving store performance.
Community Engagement
- Relationship Building: Develop and maintain relationships within the local community to drive foot traffic and build a loyal customer base.
Qualifications
- Retail Experience: Proven experience in retail sales and customer service.
- Leadership Skills: Strong leadership skills with the ability to motivate and manage a team.
- Communication: Excellent communication and interpersonal skills.
- Sales Achievement: Demonstrated ability to achieve sales targets and manage store operations effectively.
- Fashion Passion: Passion for fashion and knowledge of current trends.
- Problem-Solving: Strong problem-solving skills and the ability to multitask in a fast-paced environment.
- Technical Proficiency: Proficient in using point-of-sale systems and other retail software.
Why join our team?
We believe in creating a supportive and dynamic work environment where you can grow both personally and professionally. If you’re passionate about fashion and ready to make an impact, apply today!
Job Type: Full-time
Pay: $41,500.00 - $50,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $41,500 - $50,000