Office Coordinator

Sorenson Capital is a leading venture capital firm focused on investing in early and growth-stage AI, cybersecurity, B2B software, and DevOps & infrastructure companies. Sorenson Capital partners with entrepreneurs through every stage of their journey as they reach product leadership, managing $1.6 billion of assets across offices in Lehi, Utah, and Palo Alto, California.

We are seeking a dynamic, friendly, and organized Office Coordinator to serve as the cornerstone of our workplace experience. As the face of our Lehi, UT office and virtual support for our Palo Alto, CA office, you'll foster an environment of collaboration, connection, learning, and innovation, where employees thrive and every visitor feels welcomed. This role combines operational excellence with hospitality, ensuring seamless daily operations while building a culture of professionalism and engagement.

This role is dynamic, offering opportunities for career growth to the right candidate.

Front Office & Guest Experience

• Serve as the first point of contact for all employees and visitors, providing warm greetings, professional check-in experiences, and seamless communication while maintaining a polished office that reflects Sorenson Capital's high standards
• Ensure visitors have a seamless experience, including activities like wayfinding, building amenity information, FAQs, visitor guides, and creating exceptional first and last impressions for all guests throughout their visit
• Handle all incoming communication, including phone calls, mail, packages, and deliveries, with professionalism and efficiency

Facilities & Operations Management

• Oversee all office operations, including office opening/closing procedures, maintaining professional spaces, and ensuring all areas are guest-ready, clean, organized, and the space is being the best of its capacity. Responsibilities also include light cleaning
• Manage vendor relationships and service coordination, including cleaning services, plant services, IT support, utilities, building management, security, maintenance contractors, and process related invoices and expenses
• Ensure that office supplies, kitchen provisions, snacks, beverages, and other workplace essentials are properly stocked, while managing and reporting budgets
• Coordinate facility maintenance and repairs while communicating key information to employees

Compliance & Safety

• Ensure regulatory compliance by maintaining up-to-date employment law posters, implementing health and safety protocols, managing security procedures, and staying current on building operations that impact employee and guest experience
• Coordinate emergency preparedness, including evacuation procedures, first aid supplies, and incident reporting protocols

Employee Support & Engagement

• Help facilitate onboarding excellence by preparing welcome kits for employees and new investments, coordinating orientation materials, and ensuring new hires have everything they need for a successful onboarding experience
• Alongside your manager, coordinate workplace events and activities, including office lunches, firm-wide meetings, company celebrations, team-building activities, volunteer projects, and annual events
• Foster a positive and inclusive workplace culture through high-caliber, proactive employee engagement

Administrative Support

• Manage the budget tracking for office operations
• Support the broader team with expense reports 
• Work with your manager as needed with ad hoc projects

Strategic Operations Support

• Drive continuous improvement by analyzing office workflows, identifying inefficiencies, proposing solutions, and implementing system enhancements in partnership with cross-functional teams
• Work with the Investing, Marketing, Platform, Operations, and Finance teams to help with special projects as needed

• Guests consistently describe their office experience as seamless, well-organized, and warmly hospitable 
• Zero missed deadlines
• Positive feedback from employees on the in-office experience, including lunches, events, and volunteer projects
• Internal teams are well-informed, experience smoother communications, and operate with greater alignment

• Unwavering Integrity: You are dependable and exercise sound judgment with timely, confidential, and sensitive information
• Service-Oriented Excellence: You bring a genuine desire to help others, with a hospitality mindset and a commitment to creating positive experiences
• Continuous Improvement: You take initiative, anticipate needs, and find creative solutions to challenges
• Collaborative Success: You are inclusive, energetic, and collaborative with the ability to build relationships across all organizational levels
• Adaptable Resilience: You manage evolving priorities with adaptability, maintaining both excellence and composure
• Performance-Driven Results: You are results-oriented with a strong sense of accountability, consistently delivering high-quality work on time, and actively seeking ways to exceed expectations and improve operational efficiencies

• 1-3 years of experience in office management, administrative coordination, hospitality, or similar customer-facing roles
• Outstanding written and verbal communication skills, with professional presentation and strong interpersonal abilities
• Comfortable working in an office environment with standard equipment, able and willing to lift and carry packages up to 25 lbs, and willing to walk short distances or occasionally drive to pick up materials or items
• Proficiency with Google Workspace, Microsoft Office Suite, Slack, and eagerness to learn new technology platforms (AI tools are a plus!)

At Sorenson Capital, we value people and the cumulative contributions everyone brings to the firm. We are committed to working with diverse, inclusive team players who strive for excellence.

Sorenson Capital welcomes and values candidates from all backgrounds, and we do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, marital status, veteran status, disability, or any other protected status.