What are the responsibilities and job description for the Medical Office Coordinator position at New Roads Behavioral Health?
Join our compassionate and dedicated team! Our residential treatment center provides a safe, supportive environment for individuals working toward recovery and improved mental health. We’re a team that values collaboration, empathy, and professionalism — and we’re looking for a Medical Office Coordinator who shares those values.
About the Role:
The Medical Office Coordinator helps keep our medical department running smoothly. You’ll manage patient scheduling, oversee records and billing, and support both clinical and administrative staff to ensure our clients receive the best care possible.
What You’ll Do:
- Schedule patient appointments and manage medical records
- Oversee billing, insurance verification, and authorizations
- Supervise medical technicians and administrative staff
- Communicate with providers, families, and outside agencies
- Maintain compliance with healthcare and confidentiality standards
What We’re Looking For:
- Ability to work 9am-5pm
- Experience in a medical office or healthcare administration role
- Strong organizational and multitasking skills
- Excellent communication and leadership abilities
- Familiarity with EHR systems and billing processes (preferred)
Benefits:
- 95% employer-paid medical, dental, and vision insurance
- 75% employer-paid coverage for spouse and dependents
- 401(k) with employer match up to 5%
- Paid Time Off and holidays
- Supportive, mission-driven environment