What are the responsibilities and job description for the Part time - IT Infrastructure & Operations Lead position at Soni?
Soni's client is looking for a hands-on IT professional to help drive execution of a global IT roadmap—supporting infrastructure, end-user operations, and critical projects across AWS, Google, and Microsoft environments.
This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems end-to-end, and can balance day-to-day operations with project delivery.
Responsibilities:
This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems end-to-end, and can balance day-to-day operations with project delivery.
Responsibilities:
- Maintain and support cloud environments across AWS, Microsoft 365, and Google Workspace
- Ensure high availability of IT services, networking, and data center infrastructure
- Provide hands-on technical support—from end-user troubleshooting to data center operations
- Coordinate and execute IT infrastructure projects from planning through deployment
- Partner with helpdesk teams for escalations and resource management
- Create and maintain technical documentation (network diagrams, configs, SOPs)
- Deliver end-user training and guidance on IT tools and security practices
- Manage IT assets, inventory, and software licensing across a global environment
- Collaborate with HR, Finance, Legal, and other teams to align IT solutions with business needs
- Coordinate with vendors and third-party service providers
- Mentor junior staff and drive continuous improvement across IT operations
- 5–7 years of IT experience, with 1–2 years in a lead or supervisory role
- Strong experience with AWS, Microsoft 365, and Google Workspace administration
- Background in ITSM, desktop support, and troubleshooting across hardware/software
- Hands-on experience with networking, servers, and data center operations
- Proven ability to deliver infrastructure projects on time and within budget
- Strong documentation, communication, and cross-functional collaboration skills
- A “get-it-done” mindset with the ability to turn technical ideas into execution
- Experience in global IT environments
- Exposure to compliance, audits, or security standards
- Experience mentoring or developing junior IT staff