What are the responsibilities and job description for the Director of Collections position at Soni?
Soni is partnering with a company seeking a highly confident and experienced Director of Collections to oversee collections operations for a fast-expanding healthcare organization. This leader will manage high-level collections functions, collaborate with a multi-layered revenue cycle team, and implement process improvements to support organizational growth. The ideal candidate thrives in a fast-paced environment, loves working with data, and is comfortable handling challenging conversations while driving measurable results.
Responsibilities:
- Lead, mentor, and guide the collections team across multiple locations
- Review collections performance, identify issues, and implement solutions
- Analyze revenue trends and present findings to senior leadership
- Support full-cycle medical billing and partner with internal RCM leaders
- Improve workflows, processes, and team productivity
- Resolve escalated payer and reimbursement issues
- Ensure compliance with industry regulations and state requirements
- Support the organization’s continued expansion by strengthening back-office operations
- Build strong working relationships with directors, managers, and cross-functional teams
Qualifications:
- 7 years of medical collections or revenue cycle experience
- Prior leadership experience managing multi-layered teams
- Strong confidence in communication and ability to handle tough conversations
- Experience with medical billing, reimbursement, and payer requirements
- Strong analytical skills; comfortable working with financial and operational data
- Tech-savvy: EMR/EHR experience, Excel/Google Sheets, and collaboration tools
Preferred Qualifications:
- Experience with out-of-network billing
- Familiarity with New Jersey workers comp and state regulations
- Experience within orthopedic, pain management, or surgical practices
- Background improving systems such as CareCloud or similar EMRs
Compensation: $140,000 - $170,000
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.
Salary : $140,000 - $170,000