Assistant Credit and Collections Manager

The Assistant Credit and Collections Manager supports the Credit and Collections Manager in overseeing the credit approval process and ensuring timely collection of outstanding accounts receivable. This role involves analyzing credit data, resolving billing disputes, managing customer accounts, and helping enforce company credit policies. The assistant manager also assists in leading a team of credit and collections professionals to meet departmental goals.

Key Responsibilities:

• Assist in managing the daily operations of the credit and collections department.
• Review and analyze customer credit applications, financial statements, and payment history to determine creditworthiness.
• Recommend credit limits and payment terms based on company policy and risk assessment.
• Monitor and follow up on aging reports to ensure timely collection of outstanding receivables.
• Resolve customer billing issues, disputes, and account discrepancies in a professional and timely manner.
• Communicate with internal departments (e.g., sales, customer service) to resolve credit and collection issues.
• Assist in preparing and analyzing credit and collections reports for senior management.
• Help train and support credit and collections staff to improve performance and compliance.
• Ensure adherence to credit policies, procedures, and relevant regulations.
• Assist in managing collections for high-risk or escalated accounts, including coordination with legal or third-party collection agencies if necessary.
  
  
  

Qualifications:

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field.
• 3 years of experience in credit, collections, or accounts receivable.
• Supervisory or leadership experience is a plus.
• Strong understanding of credit analysis, financial statements, and collection techniques.
• Proficient in Microsoft Excel and accounting software (e.g., SAP, Oracle, QuickBooks).
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• High attention to detail and ability to multitask in a fast-paced environment.
  
  
  

Preferred Skills:

• Experience in B2B collections.
• Familiarity with credit scoring tools or trade credit risk assessments.
• Working knowledge of relevant laws (e.g., Fair Debt Collection Practices Act).
• Bilingual abilities (depending on company/client base) may be a plus.
  
  
  

Compensation: $60,000-$70,000 annually

Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.

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