What are the responsibilities and job description for the Front Desk Staff position at SOMA Fitness?
Full-Time and Part-Time Positions Available
SOMA Fitness is looking for friendly, energetic, and dependable people to join our front desk team in Mountain Top, Pennsylvania.
Founded by a physician and a registered dietitian, SOMA Fitness is a premium wellness club offering an integrated approach to strength and conditioning, nutrition, and recovery. Our members have access to diverse fitness programming, on-site nutrition guidance, and recovery professionals—all in one supportive, community-focused environment.
We believe training, nutrition, and recovery should be easily accessible in one place. Our team is committed to evidence-based wellness, exceptional service, and helping members build long-term health.
Our front desk staff members are the face of SOMA and play an important role in creating a welcoming, professional, and positive experience for every member and guest.
Responsibilities include:
• Greeting and checking in members and visitors
• Managing class reservations and member accounts
• Helping prospective members choose and sign up for memberships
• Giving tours of the facility
• Answering phone calls, emails, and general inquiries
• Processing payments and merchandise sales
• Providing accurate information about memberships, classes, services, and events
• Maintaining an organized and welcoming reception area
• Completing basic administrative duties
• Assisting with light cleaning and upkeep
• Following facility policies and opening or closing procedures
We are looking for people who are naturally friendly, happy, professional, and comfortable speaking with a wide variety of people.
Ideal candidates will have:
• Strong customer service and communication skills
• Professional and confident phone etiquette
• Basic to intermediate computer skills
• Comfort using scheduling software, membership systems, email, and digital payment platforms
• Excellent organization, time management, and attention to detail
• The ability to handle multiple responsibilities in a busy environment
• A dependable work ethic and willingness to help wherever needed
• A commitment to creating an inclusive, respectful, and non-discriminatory environment
Previous experience in fitness, wellness, hospitality, retail, sales, reception, or another customer-facing role is preferred but not required.
Full-time and part-time positions are available. Shifts are generally six hours and may include mornings, evenings, weekends, opening shifts, and closing shifts.
📍 SOMA Fitness — 395 Ok Hill Rd, Mountain Top, PA
💵 Pay: $11-15/hr
Interested candidates should apply through our Indeed listing or send a résumé, general availability, and whether they are seeking full-time or part-time employment to j.novak@somafitness.org
Join a mission-driven team that is changing the way our community approaches fitness and wellness.
Performance for Life. Built for Every Body.
- #SOMAFitness #NowHiring #NEPAJobs #MountainTopPA #FitnessJobs #CustomerServiceJobs #FrontDeskJobs #WellnessCareers
Salary : $11 - $15