What are the responsibilities and job description for the IT Cost Management Analyst position at SOFT Inc.?
PLEASE NOTE: WE ARE NOT ACCEPTING ANY 3RD PARTY SOLICITATIONS. ANY SUCH INQUIRIES WILL NOT BE CONSIDERED OR RECEIVE A RESPONSE. WE CAN ONLY WORK WITH DIRECT APPLICANTS WHO ARE AUTHORIZED TO WORK IN THE US WITHOUT SPONSORSHIP. THIS IS AN ON-SITE ROLE FOR LOCAL CANDIDATES ONLY.
SOFT's client located in New York, NY ( Hybrid ) is looking for a IT Cost Management Analyst for a long term contract assignment.
This is a hybrid role with 3 days on site (or more as needed) and 2 days remote
Overview
The organization is seeking an experienced Technology Business Management (TBM) Expense Transparency Consultant to support and manage TBM related financial transparency responsibilities across the full IT landscape. This includes Product Management, Infrastructure & Operations, Cybersecurity, and all other IT service towers. Each consultant will play a critical role in enhancing cost transparency, improving financial accountability, and strengthening the linkage between IT services, cost drivers, and business value for each of the IT service towers.
Key Responsibilities
• Lead and execute TBM Expense Transparency activities across all IT divisions, ensuring consistent financial reporting, allocation logic, and cost modeling practices.
• Manage the ongoing development, maintenance, and refinement of TBM related financial models and reporting frameworks (e.g., cost allocation models, service tower mappings, run/innovate categorization).
• Partner with Service Owners to validate financial inputs, align cost structures, and improve understanding of IT expense drivers.
• Maintain and support the reporting used to communicate spend insights to stakeholders.
• Validate or enhance/update TBM related allocation methodologies
• Ensure accuracy, defensibility, and clarity of financial reporting by continuously refining data sources, mapping logic, allocation rules, and cost modeling assumptions.
Required Qualifications
• Demonstrated experience in Technology Business Management (TBM), IT financial management, or cost transparency initiatives.
• Strong understanding of IT departmental financial operations, including:
o Budgeting & forecasting
o Cost allocation
o Procurement processes
o Contract management
o Financial reporting and analysis
• Advanced Microsoft Excel skills (data modeling, complex formulas, pivoting, automation, scenario analysis).
• Ability to collaborate with IT, Finance, and business stakeholders at multiple levels.
• Proven ability to translate complex financial data into meaningful insights for non financial audiences.
Preferred Qualifications
• Familiarity with TBM tools, cost modeling practices, and cost transparency reporting (e.g., Power BI dashboards, allocation methodologies).
• Hands on experience with ServiceNow (ITFM, CMDB, service taxonomy, request/asset workflows).
• Experience with PeopleSoft financials or similar ERP systems.
Ideal Candidate Profile
• Analytical and detail oriented, with strong problem solving skills.
• Effective communicator capable of facilitating discussions with technical and non technical stakeholders.
• Able to work independently, manage competing priorities, and deliver high quality outputs in a fast paced environment.
• Comfortable working with large, complex financial datasets and evolving TBM frameworks.
• Prior experience working with or supporting organizations within the client a plus.