What are the responsibilities and job description for the Amazon Direct Fulfillment Coordinator – E Commerce Warehouse position at Sofidel?
Location: Circleville, OH, 43113
Position Summary
The Amazon Direct Fulfillment Coordinator supports and coordinates the E Commerce warehouse operations and customer order fulfillment. This role is responsible for directing the order selector and assisting with case picking customer orders, processing, attaching shipping labels, and staging orders for carrier pickup. The coordinator continuously supports Sofidel’s Employee Personal Practice Policy to maintain a productive and safe work environment. Prior experience in an E-commerce environment is a plus.
Essential Functions
- Support Sofidel America’s Good Manufacturing Practices and HACCP to promote a safe, sanitary, and hygienically sound workplace.
- Timely pick and process case pack orders for shipping to customers in a direct fulfillment environment.
- Work efficiently to maximize daily individual and area performance goals.
- Use material handling equipment to select product, operate scanners to manage inventory, generate and attach shipping labels to correct cartons, and ensure freight is tendered to the proper outbound carrier.
- Operate company ERP software systems and follow established procedures.
- Assist with monthly inventory counts as requested by the Warehouse Manager.
- Ensure proper care and maintenance of all company-provided equipment.
- Ensure proper handling and storage of goods and supplies.
- Follow all safety regulations and legal documentation requirements related to warehousing.
- Provide backup and support to other areas as requested.
Essential Functions (As Needed)
- Maintain forklift driving certification for Single Forks, Double-Wide, Box-Clamp, Roll-Clamp, and Bale Clamp.
- Conduct regular forklift inspections per required instruction list and complete mandatory logs and documents.
- Charge batteries and change propane cylinders.
- Operate stretch wrap machine and understand the Handling Unit (HU) label process.
- Monitor raw materials, finished goods, and waste products at all lines.
- Deliver and remove raw materials, finished goods, and waste products safely and timely.
- Band parent roll cores and place them in the correct recycling or customer return trailers.
- Load and unload goods with forklifts following systematic guidelines.
- Stage loads, print and apply product labels, and verify all loads against loading documents.
- Service and support all machine employee requests.
- Operate balers for towel and tissue broke, cardboard, and poly materials.
- Operate trash compactors for waste disposal.
- Maintain a safe and clean working environment by manually picking up waste paper and other materials.
- Provide on-the-job training to new employees as needed.
Other Duties May Include
- Perform or assist with any operations required to maintain workflow and meet schedules and quality requirements. Notify supervision of unusual equipment or operating problems and the need for additional materials and supplies.
- Maintain a safe work area and comply with safety procedures and equipment operating rules, keeping the work area clean and orderly.
- Participate in meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems, and stay informed on new developments, requirements, policies, and regulatory guidelines.
- Perform other related duties as assigned.
Tools and Equipment Used
Material handling equipment, forklifts, scanners, stretch wrap machines, balers, trash compactors, ERP software systems (SAP or MRP preferred), and standard warehouse tools.
Education and Experience
Associates Degree or High School Diploma with a minimum of two years related experience and/or training; or equivalent combination of education and experience. Proficiency with Excel is required. Exposure to SAP or MRP systems is preferred.
Language Ability
Ability to read and interpret documents such as safety rules, shipping/warehouse and inventory requirements, operating and maintenance instructions, and quality and procedure manuals. Strong communication skills are essential.
Math Ability
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Physical Demands
Legend:
N = Not Applicable
O = Occasionally (0 - 33% of the time, 0 - 2.5 hrs/day)
F = Frequently (33% - 66% of the time, 2.5 - 5.5 hrs/day)
C = Constantly (More than 66% of the time, 5.5 hrs/day)
Other Physical Requirements
- Vision (Near, Distance, Color, Peripheral, Depth Perception)
- Sense of Sound (within normal range) and touch
Work Environment
Personal protective equipment (PPE) is required when in the plant and warehouse areas. PPE includes safety shoes, eye and ear protection, reflective vests, hairnets or hats, and any other necessary protection. Temperatures in the plant/warehouse vary seasonally. Employees will be exposed to considerable paper dust and noise levels requiring hearing protection.