Payroll Clerk

Position Summary:

The Payroll Clerk is responsible for supporting accurate and timely payroll processing, benefits administration, and employee support activities across assigned payroll groups. This role partners closely with Finance, Benefits vendors, and internal stakeholders to ensure payroll accuracy, compliance, and operational continuity. The position also plays a key role in maintaining business continuity through cross-training, documentation, and backup support.

Key Responsibilities:

Payroll Operations

• Own and process assigned payroll cycles, including:
• US Biweekly payroll
• US Monthly payroll
• Non-Office payrolls
• Ensure payrolls are processed accurately and within established deadlines.
• Review payroll data for completeness, accuracy, and compliance with company policies and applicable regulations.
• Support payroll audits, reconciliations, and reporting activities as needed.

Financial Administration

• Prepare payroll-related journal entries for assigned payroll groups.
• Partner with Finance to support payroll accounting activities and reconciliations.
• Assist with payroll allocations, approvals, and related financial documentation.
• Submit payroll-related payments and requests through Tipalti.

Benefits & Retirement Administration

• Administer benefits-related processes for assigned employee groups.
• Support 401(k) administration, including Principal-related processing and reconciliations.
• Process Health Equity contributions and 401(k) contributions accurately and timely.
• Attend monthly NFP benefits calls and coordinate follow-up actions as required.
• Perform monthly benefit invoice reconciliations and prepare associated journal entries.
• Ensure benefit-related approvals and allocations are completed on schedule.

Employee Support & Onboarding

• Serve as a secondary administrator for the payroll mailbox, responding to employee inquiries related to:
• Payroll
• Taxes
• Benefits
• 401(k)
• Support first-day onboarding activities related to payroll and benefits enrollment.
• Maintain and update HiBob records related to Recoup Policy Administration.
• Provide responsive, professional customer service to employees and internal stakeholders.

Operational Continuity & Cross-Training

• Provide backup support for critical payroll processing deadlines and filings.
• Participate in knowledge sharing and cross-training initiatives to strengthen team redundancy and operational resilience.
• Maintain process documentation and support continuous improvement initiatives.
• Collaborate with team members to ensure consistent service delivery and compliance.

Qualifications

• Experience in payroll processing and/or benefits administration.
• Working knowledge of US payroll practices, taxes, and benefits administration.
• Experience preparing journal entries and partnering with Finance teams preferred.
• Familiarity with payroll and HRIS systems such as HiBob, Principal, Health Equity, and Tipalti is a plus.
• Strong attention to detail, organizational skills, and ability to manage deadlines.
• Excellent communication and customer service skills.
• Ability to handle confidential information with discretion.

Preferred Skills

• Knowledge of 401(k) administration and benefits reconciliations.
• Ability to work collaboratively across departments.
• Strong analytical and problem-solving abilities.
• Experience supporting multiple payroll groups or entities.