What are the responsibilities and job description for the Customer Service position at Snelling Grand Rapids?
Seasonal Customer Service Representative needed for a busy retail company on the North side of Grand Rapids until the end of the year.Customer Service Representative Benefits:$20-22/hourBusiness Hours 8:30 am to 5 pm Full-time hoursClimate-controlled showroom/warehouseSmall, Friendly teamFast-paced, friendly work environmentCustomer Service Representative Responsibilities:Answer incoming phone calls promptly and courteously.Greet callers professionally, identify the company, and direct calls to the appropriate person or department.Take accurate and detailed messages when staff members are unavailable, including caller name, contact information, and reason for the call.Transfer calls efficiently using the phone system.Enter and update data accurately in company systems or spreadsheets (such as call logs, customer information, or order details).Customer Service Representative Qualifications:Able to start immediately to fulfill the Holiday business Must pass a criminal background checkMust have a positive service-oriented attitudeMust have a strong attention to detailMust be focused on superior customer service for both internal and external customers.Experience in Microsoft Office and Google applications.Apply now for immediate consideration
Salary : $20 - $22