What are the responsibilities and job description for the Administrative Assistant position at Smurfit Westrock?
Administrative Assistant
Devens MA
Salary: $55K-$60K/yr
Day shift schedule
Opportunity summary: As an Admin, Assistant Support, you will represent Smurfit Westrock to the customer and acts as a liaison between the Customer, Sales, and the operations team. You will develop and utilize a diverse knowledge of products, production planning, logistics, and inventory management. As a Smurfit Westrock employee, you will be empowered to develop yourself through a culture of training to give you the tools to accomplish your best work and satisfy the customer.
How you will impact Smurfit Westrock
- Represent Smurfit Westrock values and deliver excellent service through each interaction.
- Complete and participate in all customer service training program curriculum and activities.
- Develop knowledge of department policies, processes, procedures, and systems used while developing an internal network.
- Play an active role by providing support in the achievement of goals and objectives.
- Assist with all types of work across the department (Customer request, pricing, new items, order entry & management, purchasing, inventory management, payroll, HR, etc.)
What you need to succeed:
- High School diploma or G.E.D. with equivalent experience
- Customer service or related work experience in manufacturing environment or other industries
- Demonstrates a customer-oriented mindset and ability to operate with customers’ best interests in mind.
- Prior payroll and or HRIS system experience
- Strong communication, collaboration, and problem-solving skills to complete a task or achieve a common goal and ensure a great customer experience.
- Demonstrates an interest, willingness, and drive to learn new things; seeks to understand concepts, processes, and ideas within area of functional expertise.
- Demonstrate organizational and time management skills to ensure achievement of desired results.
- Work in a fast-pace, team environment and partner with internal departments to achieve goals and satisfy customers.
- Ability to navigate in multiple systems.
What we offer:
- Corporate culture based on integrity, respect, accountability, and excellence.
- Comprehensive training with numerous learning and development opportunities
- Salary reflecting skills, competencies, and potential, overtime pay
- A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.
- Generous benefits including 401 K Matching, Medical, Dental, Vision all starting day one. Stock Purchase Program, Tuition Reimbursement, and Wellness program.
Salary : $55,000 - $60,000