Outreach Specialist

"Your Community Needs You" - "Begin Your Journey as a Block By Block Outreach Ambassador Today!"

Pay Rate: $28.85/hourly

Preferred Experiences/Skillset:

• Customer service Hospitality
• HMIS Access
• Proficiency in Microsoft Office suites
• Willingness to interact with and build rapport with the vulnerable population
• Ability to work outdoors in ALL weather conditions

Required Experiences/Skillset:

• 3-5 of social service/outreach work
• Ability to communicate effectively in both verbal and written formats
• Ability to generate reports

Required Licensure:

• Valid GA Driver's License

All About Being an Outreach Ambassador

Block by Block is looking for people who are committed to improving their communities by working with persons in need to develop relationships and connect them with available social services. If you can see yourself making a difference by helping some of the most vulnerable members of the street population, this job might be the start of a great career.

Outreach Ambassadors deliver compassion and make a difference through the following:

• Frequently interact with persons living on the street to build relationships of trust
• Have a strong understanding of the variety of social services available to persons in need within their community, and can suggest the right services to those who are ready to help themselves
• Can respond when merchants or visitors call to request engagement with someone who may be in need, to help de-escalate and redirect activities
• Document actions and efforts made in helping individuals

As an Outreach Ambassador, no two days are ever the same, but a typical day will likely include the following responsibilities:

• Being on the street, seeking out persons who might be living on the street
• Initiating contact with persons living on the street, with a 'compassion first' approach
• Providing small comfort items, such as water, toiletries, or other similar items
• Making first contacts and coordinating connections on behalf of someone wanting to connect with services
• Documenting all interactions and activities

We might be a great match if:

• You love going home every day with the sense of accomplishment that you helped change someone's life or helped improve our city
• No matter what experience you have, you're ready to try something new, which is also a great career opportunity with paid training
• You like being active. (who doesn't like paid exercise!)
• You are looking for a fantastic, second career opportunity (a.k.a. We love retirees!)

Maybe not so much if...

• You are looking for only a Monday through Friday job. We are busy all day (especially on the weekends)
• You want to be sitting most of your day.
• You don't like people.
• You're not 18.

Ready to Make a Difference?

If you're proactive, community-driven individuals and like working in a team environment, apply today for this fantastic role to help become part of our thriving public space!

So Why Block by Block

At Block by Block, we employ friendly Ambassadors to make public spaces better, which includes making them friendlier, safer, and cleaner. With nearly 3,000 employees nationwid,e Block by Block is large enough to provide lots of opportunities, but small enough to have your work noticed. Our Mission Statement is as follows: "With pride, we make public spaces friendly and vibrant for the communities we serve."

Our rapid growth provides endless opportunities for your long-term career, not just your next job. 68% of our management team started in another job within our company, with a vast majority starting out as an Ambassador.

But don't just take it from us, here's what our colleagues think from our Fall 2024 Employee Satisfaction Survey:

95.2% are happy that they selected Block by Block to work with

91.2% of employees would recommend Block by Block to a friend or family member looking for a job

91.9% of employees believe their direct supervisor is approachable and supportive

97.6% of employees are proud of the work they do to make their communities better (safer, cleaner, friendlier)

Block by Block is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

We are proud to offer the following benefits:

• Insurance: Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.
• Paid time off: Vacation, Sick Time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (only where required by contract agreement), Floating Holidays (only where required by contract agreement), Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA), Jury Duty (only where required by law).
• Other: 401K Retirement Savings Plan