Demo

Business Support Administrator

SMS Holdings
Louisville, KY Full Time
POSTED ON 1/13/2026
AVAILABLE BEFORE 3/12/2026

COMPENSATION & BENEFITS

  • SALARY - $57,500, with a performance evaluation at 90 days and an increase if warranted.
  • HEALTH/DENTAL
  • - significant contribution of 'employee only' coverage
  • HOLIDAYS
  • - 7 paid Holidays
  • VACATION
  • - Two weeks of paid vacation immediately upon hire, three weeks of paid vacation after three years
  • LIFE INSURANCE - $20,000 provided free with healthcare participation. Option to purchase additional at group rates.
  • LONG TERM DISABILITY
  • - Paid by the company
  • SHORT TERM DISABILITY
  • - Voluntary and paid by the employee
  • 401K
  • - Eligible after one year of service
  • BIRTHDAY PAY

Schedule:

  • 8-hour shift
  • Monday to Friday

Education:

  • High school or equivalent (Required)

Experience:

  • Microsoft Excel: 5 years (Required)
  • Administrative experience: 3 years (Preferred)

Work Location: In office, Louisville, KY


At Block by Block we employ friendly Ambassadors to make public spaces better, which includes making them friendlier, safer and cleaner. With nearly 3,000 employees nationwide, Block by Block is large enough to provide lots of opportunities, but small enough to have your work noticed. Our Mission Statement is: "With pride, we make public spaces friendly and vibrant for the communities we serve."

The Business Support Administrator serves a pivotal role for the success of our vision and mission by providing critical support to Block By Block leadership.


Job summary:

The Business Support Administrator will serve to assist with all aspects needed to correctly budget, invoice and support our programs by providing financial and administrative support to assigned Divisional and Region Vice Presidents.


ESSENTIAL FUNCTIONS

FINANCIALS

Oversees the P&L review and researches Customer Support Center questions.

Completes financial research for division Regional Vice Presidents, Division Vice Presidents and the accounting team. Monitors revenue vs labor, researches and solves variance issues. Completes monthly financial review report for division RVPS. Codes RVP expenses in the expense reporting system. Ensures Quality Assurance on all workflows by implementing existing management policies and creating new best practices.

CONTRACT MANAGEMENT

Directs the contract execution process through DocuSign. Manages contract retention in SharePoint, Drop Box and at the corporate office. Drives customer billing and internal business operations by completing Contract Summary Forms for all contract changes. Interprets basic pricing templates using management policies and ensures standardization of pricing templates. Updates Sales Force and internal reports with contract information. Designs and distributes contract information reports in Sales Force.

BUDGETS

Completes working budget updates for prelims and finals. Assists with the annual Board Budget process.

RESEARCH & ANALYSIS-

Researches billing issues, monthly financials, vendor invoice and payment inquiries, and other areas as needed to. Researches purchasing of large equipment and other crucial purchases. Analyzes Risk/Wage reports, fuel usage, phone and utility expenses, licensing and security audits, and asset management logs.

REPORTING & SYSTEMS SUPPORT -

Directs Operations Managers in the assigned division in the use of the financial reporting system, expense reporting system, and invoicing system. Completes administrative functions and reporting in SharePoint, Vena, OnBase, expense reporting and invoicing systems, and other systems as assigned.


REQUIREMENTS

  • Must be detailed oriented and analytical with strong critical thinking, time management, and organizational skills.

Work well independently and as part of a team.

TECHNOLOGICAL
  • - Must be advanced in the MS Office suite of products (Word, Excel, Outlook, PPT), type 50 WPM
  • COMUNICATION - Must have above average communication skills with ability to understand and explain complicated financial reports, systems and processes.
  • EDUCATION/EXPERIENCE
  • - will evaluate candidates based on a mix of education and relevant experience. Financial/ Accounting experience a plus, but not required.

PHYSICAL DEMANDS: Sedentary Work

Exert up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly lift carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.


Block by Block is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Must be detailed oriented and analytical with strong critical thinking, time management, and organizational skills.

Work well independently and as part of a team.

  • TECHNOLOGICAL - Must be advanced in the MS Office suite of products (Word, Excel, Outlook, PPT), type 50 WPM
  • COMMUNICATION - Must have above average communication skills with ability to understand and explain complicated financial reports.
  • EDUCATION/EXPERIENCE - will evaluate candidates based on a mix of education and relevant experience. Financial/ Accounting experience a plus, but not required.

PHYSICAL DEMANDS: Sedentary Work

Exert up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly lift carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Salary : $57,500

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