Department Head of Warehouse, Receiving and Stocking

At the Smoky Mountain Relic Room, we work with real fossils, artifacts, minerals, crystals, meteorites, and pieces of world history every day. We’re looking for team members who are genuinely interested in the amazing things we sell and excited to learn more about them. If you love history, science, and the stories behind objects from the past, you’ll fit right in here, this is the History Nerds Home. The Smoky Mountain Relic Room is growing fast, and with that growth comes new positions, new responsibilities, and new opportunities. Some of the roles we’re creating today are brand-new, and as the company continues to develop, the exact duties of these positions may shift or expand. We want applicants to know up front that this is a dynamic environment — the kind of place where we learn, adjust, and improve as we go.

If you’re flexible, adaptable, and excited to help shape a role as the Relic Room evolves, you’ll fit right in. We’re building something special, and we’re looking for people who want to grow with us.

This is a new leadership position responsible for bringing order, efficiency, and long-term structure to our warehouse and inventory systems. The department head will oversee all incoming shipments, organize and standardize how products and materials are received, stored, and tracked, and lead a full reorganization of our current warehouse layout. This role will develop improved systems for stocking, labeling, inventory flow, and supply management across the entire company. As the Relic Room continues to grow, this position will help build the foundation that keeps our operation running smoothly, accurately, and efficiently.

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Position Title: Head of WRSD

Department: Warehouse, Receiving & Stocking (WRSD)

Acts As: Department head and final authority on warehouse, receiving, pricing, and stocking operations

Supervises: Assistant WRSD Manager, WRSD Associates, WRSD Specialist (Antique Mall Coordinator, Merchandiser, Labeling/Stocking Coordinator)

Reports To: Owner/ Director of Operations/General Manager

Position Summary:

The Department Head of the WRSD is the leader of the WRSD department and is responsible for the overall management of all inventory and product flow across the Relic Room. This role oversees the Knoxville warehouse (10k Feet), the Sevierville receiving area, all other storage facilities/work areas.
This role oversees all processes related to receiving, pricing, stocking, and distributing items across sales channels. The Department Head ensures through their team that every artifact, fossil, relic, or historical item is accounted for, organized, and placed where it belongs, whether that be the showroom floor, online sales, Antique Malls, Backstock, or other avenues of sale. Being an expanding department, the Department Head will oversee and participate in the installation or reorganization of new or existing stocking/storage areas. This position provides leadership, organization, and accountability for the company's inventory systems, while also providing hands-on supervision of their team and of daily operations such as stocking, straightening, and coordinating with other departments. The Head plays a critical role in making sure the Relic Room runs smoothly by keeping products moving efficiently from acquisition to backstock to stocking and display.

Functions:

• Lead and manage the WRSD department, ensuring the team operates with accuracy, efficiency, and accountability.
• Oversee warehouse operations in Knoxville, Sevierville, and Dandridge, maintaining organization, accessibility, and accurate inventory.
• Supervise receiving and stocking processes for all products, ensuring they are logged, priced, and prepared for sale.
• Communicate with purchasing agents, showroom management, and DOD to ensure timely product distribution, purchasing needs, and inventory flow.
• Develop training guides and standard operating procedures for WRSD staff to ensure consistency in operations.

Employment Details:

Position Type: Full-Time

Full-time: 40 Hours/Week

Compensation: Based on experience (discussed during interview process)

Benefits: To be discussed during interview process

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person