What are the responsibilities and job description for the Customer Service/Counter Sales Associate – Sevierville, TN position at Smoky Mountain Farmers Cooperative?
LOCATION: 321 West Main Street, Sevierville
JOB TYPE: Part-Time
Smoky Mountain Farmers Co-op in Sevierville is seeking a dependable and motivated part-time Customer Service/Counter Sales Associate. This position is responsible for assisting customers at the counter with purchases, questions, and product recommendations while ensuring a positive shopping experience. A basic knowledge of farm, feed, pet supplies and hardware supplies is a plus.
ESSENTIAL DUTIES & RESPONSIBILITIES:
o Provide excellent customer service with a friendly and helpful attitude
o Assist customers in locating and purchasing products that meet their needs
o Answer product-related questions and make knowledgeable recommendations
o Operate point-of-sale system and process transactions accurately
o Help maintain a clean, organized, and welcoming store environment
o Assist with stocking, inventory, and restocking tasks as needed
o May be asked to perform other duties as assigned
QUALIFICATIONS:
o General knowledge of agriculture products and equipment
o Strong communication skills and ability to work effectively within a team
o Attention to detail
o Must be dependable and punctual
o Self-motivated with a strong work ethic
EDUCATION/EXPERIENCE REQURIEMENTS:
o High School diploma or equivalent
o Previous ag retail or customer service experience (preferred)
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee or with reasonable accommodation to successfully perform the essential functions of this job.
o Ability to move around the facility and grounds without assistance
o Ability to repeatedly bend, crouch, kneel, stand, reach, grasp, crawl, walk, lift, push, pull, or climb
o Ability to operate all equipment in a safe and proper manner
o Ability to lift up-to 50 pounds regularly