What are the responsibilities and job description for the Front Desk Receptionist position at SMOKE N' BONES INC.?
Job Overview
We are seeking an energetic, happy, honest, and organized Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, support phone and drive-thru orders, and other team needs. Your positive attitude and professional demeanor will help create a friendly and efficient environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative skills while contributing to a dynamic workplace.
Duties
- Greet visitors and clients warmly, ensuring a positive first impression of the organization while paying close attention to each order details and customer needs
- Answer high-paced multi-line phone systems promptly and professionally, directing calls and taking orders quickly and accurately
- Provide customer support by addressing inquiries with excellent phone etiquette and professionalism
- Take fast-paced phone orders as well as take drive-thru orders
- Maintain a clean, organized reception area to promote a welcoming environment
- Maintain a clean, organized, and fully stocked berevarge area at all times
- Excellent organizational skills with the ability to multitask effectively in a fast-paced and in-demand setting
- Exceptional customer service skills coupled with professional phone etiquette
- Ability to perform order entry accurately with good typing speed and attention to detail
- Previous experience of TWO YEARS in the food/restaurant industry is required
Pay: $20.00 - $26.00 per hour
Application Question(s):
- Do you require any prescribed medications? If yes, please describe.
Are you willing to submit to random drug testing?
Are you a convicted felon or on probation?
Do you have your own transportation?
Education:
- High school or equivalent (Required)
Experience:
- Food industry: 2 years (Required)
- Food Industry & Customer : 2 years (Required)
Language:
- English (Required)
License/Certification:
- Driver's License (Required)
Location:
- Little Rock, AR 72223 (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Little Rock, AR 72223 (Required)
Work Location: In person
Salary : $20 - $26