What are the responsibilities and job description for the Front Desk Receptionist position at Noydeen Medical Group?
Key Responsibilities:
- Greet patients and visitors in a professional, friendly, and compassionate manner
- Check patients in and out, verify demographics, and update records
- Schedule, reschedule, and confirm patient appointments
- Answer and route incoming calls efficiently
- Verify insurance eligibility and collect copays/deductibles
- Maintain accurate patient records in the EMR system
- Handle patient inquiries and provide basic information about services
- Coordinate with medical staff (providers, MAs, scribes) to ensure smooth patient flow
- Manage wait times and keep patients informed of delays
- Maintain front desk cleanliness and organization
- Ensure compliance with patient privacy standards (HIPAA)
Required Qualifications:
- High school diploma or equivalent (college preferred)
- Previous experience in a medical front desk or healthcare setting preferred
- Knowledge of medical terminology and insurance basics is a plus
- Strong communication and customer service skills
- Basic computer skills (EMR systems, Microsoft Office)
Pay: $14.50 - $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
Work Location: In person
Salary : $15 - $15