Portfolio Management Office (PMO) Manager

Responsibilities

• Work in a team focused on planning, managing, and governing business portfolios, including key strategic initiatives.
• Lead and facilitate cross-functional planning to develop portfolio views and support planning discussions among work owners, including resource allocation, dependencies, and sequencing across portfolios.
• Coordinate and synchronize portfolios through regular planning sessions to provide a common understanding of current workstreams, backlog, and expected outcomes.
• Monitor processes, tasks, and metrics associated with business portfolios, measuring performance against baseline scope, budget, schedule, and resource plans.
• Develop governance best practices and guiding principles to improve performance, increase operational efficiency, and reduce operating costs.
• Develop and recommend project and portfolio management processes that support the on-time and within-budget delivery of critical business initiatives.
• Ensure transparency into the status of business project portfolios to enable data-driven decision-making by leadership.
• Analyze and assess portfolio performance to ensure adherence to established policies, procedures, documentation standards, methodologies, and service level agreements.
• Ensure consistent delivery against objectives by establishing standards, providing governance, enforcing accountability, and driving organizational transformation.
• Develop executive-level reports, dashboards, and metrics with a focus on visually presenting complex information.
• Partner with cross-functional stakeholders to support and enable organizational change management initiatives.

Qualifications and Soft Skills

• Significant progressively responsible experience in a Portfolio Management Office (PMO), Strategy Realization Office, or equivalent function within a large organization; experience in financial services is preferred.
• Advanced knowledge of project management lifecycles and methodologies, including Agile, SDLC, SAFe, and Lean Portfolio Management.
• Ability to work independently in a matrixed organization.
• Advanced knowledge of Project Portfolio Management (PPM).
• Strong influencing, negotiation, and stakeholder management skills.
• Proven ability to build effective relationships through trust, diplomacy, and collaboration.
• Strong decision-making skills with sound judgment and initiative.
• Excellent problem-solving and analytical thinking abilities.
• Demonstrated ability to achieve goals and drive results.
• Strong skills in gathering, analyzing, and translating business requirements into solutions.
• Excellent presentation and communication skills, with the ability to clearly communicate findings, recommendations, and alternatives.
• Advanced critical thinking and analytical skills.
• Ability to manage conflicting priorities and adapt to changing business requirements.
• Excellent verbal, written, and interpersonal communication skills.
• Advanced proficiency with word processing, spreadsheet, and presentation software.
• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or an equivalent combination of education, training, and experience.
• Preferred: Master's degree in Computer Science, Engineering, Information Technology, or a related field.

Desired Skills

• Expert proficiency with Microsoft Office applications, particularly Microsoft Excel.
• Expert experience with Azure DevOps (ADO).
• Experience working with business intelligence and reporting tools such as Microsoft Power BI and Tableau.