What are the responsibilities and job description for the Receptionist position at Smith?
Job Purpose
The receptionist serves as the first point of contact for all Smith customers, vendors, and visitors, and plays a key role in maintaining a positive image of the company. This role is responsible for greeting guests, front desk administration, and entry level support for the Accounting and Operations Departments.
Essential Job Duties
Job Qualifications:
We are an Equal Opportunity/Affirmative Action Employer.
The receptionist serves as the first point of contact for all Smith customers, vendors, and visitors, and plays a key role in maintaining a positive image of the company. This role is responsible for greeting guests, front desk administration, and entry level support for the Accounting and Operations Departments.
Essential Job Duties
- Greet visitors upon arrival, offer refreshments, and escort to meetings as needed
- When necessary, assist visitors with the Smith Visitor Sign In process, including but not limited to: visitor ID verification, issuing temporary visitor badge, notifying appropriate personnel and ensuring the visitor is escorted at all times on Smith premises
- Answer incoming telephone calls in a professional and courteous manner and connect callers to appropriate extensions
- Prepare and complete Accounts Receivable mail outs as applicable
- Sort and deliver incoming mail to appropriate departments
- Assist the Accounting and Operations departments with data entry as needed
- Itemize and submit invoices or credit card statements for payment
- Maintain POD – Post Worldwide Delivery – FedEx, UPS, DHL etc. accounts
- Track Worldwide Shipments - FedEx, UPS, DHL etc. and provide updates as necessary
- Order office supplies, drinks, and snacks for all departments and offices as applicable
- Hours: Monday - Thursday 1 pm - 5 pm CST and Friday 8 am - 5 pm CST.
Job Qualifications:
- Experience in a fast-paced environment, with multi-line phone experience preferred
- Experience in data entry preferred
- High School Diploma or Equivalent
- N/A
- Microsoft Word, Excel, Outlook
- Adherence to the following dress code:
- Acceptable attire includes neat slacks, blouses, sweaters, shirts with collars, skirts/dresses, jeans, and Smith polos. However, please refrain from wearing t-shirts, jeans with holes, shorts, or sweatshirts. Our receptionists are the first, most frequent representation of our company’s values. To make a strong and positive impact on customers, vendors and visitors, we encourage maintaining a polished appearance while also allowing for individual style.
- Ability to lift up to 35lbs
- Part-Time/Regular
- Non-exempt
We are an Equal Opportunity/Affirmative Action Employer.