What are the responsibilities and job description for the RECEPTIONIST position at Avondale House?
Description
The Receptionist serves as the first point of contact for visitors, participants, families, and staff. This role provides clerical support, manages front desk operations, and helps ensure a welcoming and professional environment for individuals receiving services and their families.
Hours: Monday-Friday, 8am-4:30pm, 30 minute lunch
Requirements
The Receptionist serves as the first point of contact for visitors, participants, families, and staff. This role provides clerical support, manages front desk operations, and helps ensure a welcoming and professional environment for individuals receiving services and their families.
- Greets visitors, clients, families, and vendors in a professional and courteous manner.
- Answers and directs incoming phone calls.
- Takes messages and respond to general inquiries.
- Schedules appointments and maintain calendars.
- Receives, sorts, and distributes mail and deliveries.
- Maintains visitor logs and reception records.
- Assists with filing, data entry, copying, scanning, and other clerical tasks.
- Maintaisn confidentiality of client and organizational information.
- Ensures the reception area remains organized and welcoming.
- Assists with preparing forms, documents, and reports as needed.
Hours: Monday-Friday, 8am-4:30pm, 30 minute lunch
Requirements
- High School Diploma or GED.
- Intermediate knowledge of Microsoft Word, Excel & Outlook.
- Ability to type at least 45 WPM.
- Professional demeanor.
- Excellent written & verbal communication skills.
- Ability to maintain confidentiality.
- Advanced customer service skills.
- Excellent dependability is required.