What are the responsibilities and job description for the Treatment Coordinator position at Smile Brands Inc.?
Overview
At Smile Brands, we’re more than a dental support organization — we’re a community dedicated to delivering Smiles for Everyone®. With a network of 600 practices across 30 states, we empower our teams to thrive, grow, and make a real difference for the patients and communities we serve.
We are looking for patient-focused Treatment Coordinator to join our Johnson Family Dental team in San Luis Obispo, CA. In this role, you’ll help patients understand their treatment needs and assist them with financial arrangements. If you’re a confident communicator with dental experience — and you love helping patients move forward with recommended care — we’d love to meet you!
What Makes This Opportunity Special
Monday - Friday 8am-5pm
Responsibilities
$24 - $28/hour
About Us
Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at careers@smilebrands.com
At Smile Brands, we’re more than a dental support organization — we’re a community dedicated to delivering Smiles for Everyone®. With a network of 600 practices across 30 states, we empower our teams to thrive, grow, and make a real difference for the patients and communities we serve.
We are looking for patient-focused Treatment Coordinator to join our Johnson Family Dental team in San Luis Obispo, CA. In this role, you’ll help patients understand their treatment needs and assist them with financial arrangements. If you’re a confident communicator with dental experience — and you love helping patients move forward with recommended care — we’d love to meet you!
What Makes This Opportunity Special
- Opportunity to make a meaningful impact on the patient experience
- A team-oriented, supportive practice environment
- Growth opportunities within a large, established dental organization
- Competitive compensation and benefits
Monday - Friday 8am-5pm
Responsibilities
- Greet patients warmly and guide them through the treatment consultation process
- Review recommended treatment plans with patients and confidently present clinical information in an easy-to-understand way
- Discuss financial options, insurance benefits, and estimated out-of-pocket costs to support case acceptance
- Build trust and rapport with patients to help them feel comfortable moving forward with recommended care
- Coordinate scheduling for multi-step procedures and ensure treatment plans are accurately documented
- Work closely with providers and clinical teams to communicate patient questions, updates, and next steps
- Assist with front office tasks as needed, such as check-in/check-out and insurance verification
- Maintain a smooth patient flow and a positive, patient-centered environment
- Help take X-rays when needed (preferred but not required; we’re happy to train if you have some experience)
- 2 years of dental experience (can be a combination of front office and back office)
- Strong communication skills with the ability to educate patients and guide them comfortably through treatment decisions
- Experience discussing financial arrangements
- Knowledge of dental terminology and common procedures
- Friendly, empathetic, and patient-focused approach
- Ability to multitask, stay organized, and work well with both clinical and administrative teams
- X-ray experience or certification is a plus, but not required
$24 - $28/hour
About Us
Benefits are determined by employment status/hours worked and include paid time off (“PTO”), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone!® Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at careers@smilebrands.com
Salary : $24 - $28