Technical Program Support Coordinator

Brief Description

Responsible for coordinating and supporting the Technical Activities team to engage and grow SME Technical Communities and Committees. This role assists with community programs, committees, pilot initiatives, and student/faculty engagement by providing logistical, administrative, and operational support. The position requires strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously while working under direction of team leadership. This position ensures smooth day-to-day execution of initiatives and helps keep projects moving forward.

MAJOR FUNCTIONS:

• Coordinate and manage logistics for monthly webinars, meetings, and conference calls across SME Technical Community groups and Committees, including scheduling, speaker prep, and platform support
• Coordinate assigned projects and tasks from planning through execution, under direction of leadership
• Assist in tracking progress and preparing reports on initiatives, providing input and observations for program review
• Collaborate with industry advisors, faculty, and students to support targeted engagement strategies for SME Communities
• Work with the team in developing new processes or resources that improve the effectiveness of volunteer-driven programs
• Contribute to the planning and execution of outreach and visibility strategies for SME Awards and Competitions, helping to enhance program impact.
• Provide planning and post-meeting coordination and support to assist in the development of Community and Committee programs
• Provide onsite support at conferences and meetings, including operational support and exhibit booth staffing
• Coordinate with vendors and partners on assigned program materials (e.g., awards, supplies), ensuring timely delivery
• Work closely with internal/external partners to maintain an awareness of program status and milestones, and communicate appropriately with all stakeholders
• Provide administrative and logistical support as needed, including assisting with preparation and distribution of schedules, agendas, meeting materials, proposals, and meeting minutes
• Other duties as assigned
  
  

Requirements

MINIMUM EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS:

• High school diploma or equivalent required; college degree preferred
• At least 3 years of experience working in a customer-facing position
• Ability to adapt to new technology and learn quickly
• Demonstrated success in meeting deadlines and delivering high-quality work on time or early
• Experience coordinating projects and initiatives, ensuring tasks are completed on schedule Experience gathering stakeholder input and translating it into action plans
• Self-motivated and ability to work and solve problems independently
• Experience working in a team environment
• Excellent planning, analytical, and communication skills
• Organizational expert able to multi-task and work with many different teams
  
  

KEY COMPETENCIES:

• Execution and Initiative
• Attention to detail and strong organizational skills
• Communication and Collaboration
• Relationship Management
• Professionalism and Integrity
• Critical Thinking
• Process Improvement Mindset
  
  

WORKING CONDITIONS:

• Normal office environment
• Regular, in person attendance as required
• Primary office location: Southfield, MI
• Travel required (up to 25%)
  
  

Summary

POSITION TITLE: Technical Program Support Coordinator

GROUP: Technical Activities

FLSA CLASSIFICATION: Exempt

SME is an Equal Opportunity Employer.

Applicants must live in the United States and legally be authorized to work there without sponsorship.

The salary range for this position is $50,630 - $56,000 per year, based on experience and qualifications. Offers typically fall within this range based on individual qualifications and budget availability. In addition to base salary, SME offers a comprehensive benefits package, including medical, dental, and vision insurance, 403(b) with company matching, generous paid time off and holidays, professional development and training opportunities, and additional wellness and work-life balance benefits. Certain positions may also be eligible for bonus/incentive compensation, subject to role and company policies.