What are the responsibilities and job description for the Senior System Administrator position at Smarter HR Solutions LLC?
The project involves the administration, maintenance, and
enhancement of enterprise-level IT systems within the organization. The resource will be responsible for managing Active Directory,
Exchange, virtualization platforms, and backup systems while ensuring
compliance with county security policies and the Active Directory Tiering
model.
Key requirements include:
- Performing system
assessments and implementing security controls.
- Executing system
upgrades and validating disaster recovery procedures.
- Enhancing monitoring and
alerting capabilities.
- Providing thorough
documentation and knowledge transfer to internal staff.
- Collaborating with
cross-functional teams to ensure the stability, security, and performance
of critical IT services.
Role and Responsibilities
System Administration & Maintenance
- Manage and maintain
enterprise-level systems including Active Directory, Exchange,
virtualization platforms (e.g., VMware), and cloud services (AWS, Azure,
M365).
- Monitor system
performance and ensure high availability and reliability.
Security & Compliance
- Implement and enforce
security policies in line with county and federal regulations.
- Manage access controls,
patch management, and vulnerability remediation.
Infrastructure Support
- Support server
infrastructure, storage systems, and backup solutions.
- Participate in disaster
recovery planning and testing.
Project Implementation
- Lead or support IT
projects such as system upgrades, migrations, and new deployments.
- Collaborate with other
departments to assess needs and deliver solutions.
Documentation & Reporting
- Maintain detailed system
documentation, configurations, and procedures.
- Generate reports for
audits, compliance, and performance metrics.
User Support & Training
- Provide Tier 3 support
for escalated technical issues.
- Train junior staff and
end-users on system use and best practices.
Collaboration & Communication
- Work closely with
cybersecurity teams, network engineers, and application developers.
- Communicate effectively
with stakeholders across departments.
Scheduled Milestones and Deliverables
- Conduct initial
assessment of current enterprise systems.
- Implement security
hardening measures per the Active Directory Tiering model.
- Test and validate backup
and disaster recovery procedures.
- Perform system upgrades
on legacy platforms and validate stability post-upgrade.
- Deploy or enhance
monitoring and alerting tools for improved visibility.
- Deliver knowledge
transfer sessions and provide thorough documentation.
- Conclude with project
closeout, including final deliverables, sign-off, and transition to
operations.
Performance Metrics
Performance will be evaluated based on:
- Adherence to project
timelines and milestone completion.
- System uptime,
reliability, and reduction in incident response times.
- Compliance with security
and configuration standards.
- Quality and completeness
of documentation.
- Effectiveness of
knowledge transfer to internal staff.
- Stakeholder satisfaction
from periodic reviews and feedback.
- Successful
implementation of system upgrades, security controls, and disaster
recovery validation.
Requirements
Education:
Bachelor’s degree in
Information Technology, Computer Science, or a related field. Equivalent
professional experience in enterprise systems and cloud infrastructure may be
considered in lieu of formal education.
Experience:
- Over 10
years of experience in enterprise IT environments, with a focus on systems
administration, identity management, and cloud services.
- Extensive
experience supporting and migrating infrastructure to cloud platforms such
as Microsoft Azure and AWS GovCloud.
- Proven
track record managing and securing Active Directory environments,
including Tier 0/Tier 1 assets and hybrid identity configurations.
- Experience
with Microsoft 365 administration, including Exchange Online, Teams,
SharePoint, and compliance/security features.
- Familiarity
with infrastructure-as-code, automation, and scripting using PowerShell.
Knowledge, Skills, and
Abilities (KSAs):
- Strong
understanding of Active Directory, Entra ID (Azure AD), Group Policy, DNS,
DHCP, and hybrid identity synchronization (Azure AD Connect).
- Proficient
in Microsoft 365 administration and troubleshooting, including mail flow,
identity federation, and licensing.
- Skilled
in PowerShell scripting for automation, reporting, and integration with
Microsoft Graph API.
- Knowledge
of Zero Trust principles, RBAC, conditional access, and secure
authentication models.
- Ability
to design, implement, and support cloud-based infrastructure solutions in
compliance with government and enterprise standards.
- Strong
analytical, documentation, and communication skills with the ability to
work across technical and non-technical teams.
Salary : $47