What are the responsibilities and job description for the Application Support Developer position at Smarter HR Solutions LLC?
***Please note: This position is onsite and not remote. Candidates must be based in the Houston area, as relocation assistance is not provided. Only individuals authorized to work in the U.S. without sponsorship will be considered.***
Job Title: Application Support Developer
Job Type: Contract (this role is a 6-month assignment)
Job Salary: $35-$37/hour (DOE)
Job Schedule: M-F, 40 hrs/week
Job Location: Houston, TX 77002
About the Role
We are seeking an experienced Web Application Developer to support the enhancement, maintenance, and ongoing development of a large-scale, enterprise web application used by multiple public-sector agencies. This is a hands-on role within a collaborative Agile team environment focused on critical, data-driven systems.
Must pass a background check, drug screening, and reference check as part of onboarding.
Key Responsibilities
- Support a mission-critical web application used across multiple agencies
- Perform analysis, development, testing, and debugging for enhancements and bug fixes
- Collaborate with developers, stakeholders, and business users to gather and validate requirements
- Work through backlog items, user stories, and application improvements
- Troubleshoot and resolve application issues in a production environment
- Assist with application maintenance and support activities
- Participate in Agile ceremonies (stand-ups, sprint planning, retrospectives)
- Support system documentation, testing processes, and issue resolution tracking
- Provide occasional end-user support and interaction
- Assist with reporting and batch process support as needed
Requirements
Required Qualifications
- 3 years of experience in web application development or support
- Experience with application maintenance, enhancements, and bug fixing
- Strong troubleshooting and problem-solving skills
- Ability to analyze business requirements and translate them into technical solutions
- Experience working in Agile or Scrum environments
- Strong communication skills and ability to work with cross-functional teams
- Ability to manage multiple tasks in a fast-paced environment
- This role involves supporting a high-visibility, mission-critical system
- Candidates must be comfortable working in a collaborative, stakeholder-facing environment
Preferred Qualifications
- Experience supporting enterprise-level or multi-user systems
- Exposure to public sector, government, or justice-related systems
- Experience working with systems shared across multiple agencies
- Familiarity with SQL/databases and reporting tools
- Experience with backlog management tools (e.g., Jira, Azure DevOps)
- Background in production support environments with direct user interaction
Salary : $35 - $37