What are the responsibilities and job description for the Service Desk Engineer position at Smart IT Frame LLC?
Job Title: Service Desk Engineer
Location: Scottdale, AZ (Onsite)
Mandatory Skills
- Core Skills: Servicedesk, L1 Technical Support
Technical Skillset Need to Know:
- Networking Experience in LANWAN Environment
- Good knowledge of Active Directory
- Citrix
- O365
- Microsoft Windows
- Mobile Operating Systems AndroidiOS
- Antivirus
- SharePoint
- Knowledge of LaptopDesktopTablet issues
- VPN Troubleshooting Cisco VPN
- MFA