IT Asset Coordinator

The IT Asset Coordinator supports the day-to-day management of client and company-issued devices throughout their lifecycle, including procurement, tracking, deployment, and retirement.

Working closely with IT and cross-functional teams, the IT Asset Coordinator handles device setup, security requirements, and compliance processes to ensure consistency across all devices. By maintaining organized records and supporting established policies and procedures, this role contributes to an efficient and well-managed asset environment.

This role plays a key part in maintaining visibility across a large volume of devices, supporting inventory accuracy, logistics coordination, and reporting efforts to enable smooth operations.

The Basics

• Location: Smart Circle HQ Office - Newport Beach, CA (Hybrid - 3-4 days per week, as needed)

• Compensation: $27.00-$32.00/hour, commensurate with experience
• In accordance with applicable law, the compensation range listed above reflects our good faith estimate of the expected salary for this role at the time of posting. Final compensation will be determined based on a variety of non-discriminatory factors, including a candidate’s qualifications, skills, and experience.
• Travel: Up to 10%
  

What You’ll Do

• Own the end-to-end asset lifecycle, including strategy development, lifecycle standards, policy adherence, and audit controls
• Manage inventory levels, device forecasting, and asset operations
• Oversee logistics functions including device intake, tagging, IMEI tracking, shipping/receiving, and SLA performance
• Produce executive-level reporting on asset utilization, loss rates, lifecycle performance, and cost per agent
• Maintain accurate device records in Salesforce (SFDC) and other asset tracking systems
• Manage relationships with repair vendors and warranty providers, including coordination with repair shops as the organization evaluates self-insuring devices
• Provide oversight of Mobile Device Management (MDM) processes and coordinate with IT on provisioning, configuration, security enforcement, and remote lock/wipe actions
• Ensure consistent, efficient, and compliant device management processes across all client- and company-issued hardware
• Additional responsibilities may be assigned as needed to support team and organizational priorities
  
  

What You’ll Bring

• Excellent organizational skills and attention to detail
• Ability to manage high-volume operational workflows
• Strong collaboration skills and the ability to partner effectively with IT and cross-functional teams
• Positive attitude and a strong “can-do” mindset
  
  

Experience & Qualifications

• Proven experience in asset management, logistics, operations, or a related field
• Strong understanding of device lifecycle management, asset governance, and inventory control practices
• Experience with Apple Business Manager (ABM) is required, as it is used to track and manage Apple devices
• Proficiency with Salesforce (SFDC) or similar asset tracking systems
• Strong vendor management experience, particularly in high-volume device environments involving thousands of devices
• Ability to analyze operational data and produce clear executive-level reporting and insights
• Experience designing or supporting automated workflows and webforms in partnership with IT
• Understanding of Automated Device Enrollment (ADE) processes
  
  

Smart Circle International is a leading broker of outsourced sales and customer acquisition services. We help clients and independently owned and operated sales companies grow together through versatile in-person marketing and sales campaigns inside retailers, businesses and through door-to-door canvassing. Smart Circle operates from two locations: our headquarters in Newport Beach, California, and an office in Toronto, Ontario. Visit smartcircle.com to learn more!

Why You’ll Love It Here

Smart Circle is committed to cultivating an environment that sparks curiosity, encourages bold thinking, and supports continuous development. We believe people thrive when they’re in roles that align with their strengths and ambitions, so we make space for individuals to stretch and explore new possibilities. Your next move matters so if you're looking for a place where ambition is celebrated and growth is tangible, Smart Circle may be the place for you!

Total Rewards

Full-time positions qualify for a benefits package that includes vacation, sick leave, paid holidays, medical (with an HSA plan option), dental, vision and company paid Basic Life insurance, opportunity to enroll in Voluntary Life plans, Employee Assistance Program, 401K with employer match, employee referral program, home office stipend and opportunities for team building, growth, and development. Team members have on-demand access to an LMS with a variety of courses to further their professional and personal development.

Equal Opportunity Employer

Smart Circle is an Equal Opportunity Employer, committed to building a workplace where every individual is valued, respected, and empowered to grow, regardless of background or identity.

We recruit, hire, evaluate, and promote based on talent and potential, without regard to race, color, national origin, age, sex, disability status, or any other protected characteristic under state or federal law. Discrimination or harassment of any kind has no place here, and we expect every team member to uphold a culture of dignity and respect.

DISCLOSURE TO JOB APPLICANTS PURSUANT TO THE CALIFORNIA CONSUMER PRIVACY ACT

As Part Of Your Job Application And Our Evaluation Of Your Candidacy, We Collect, Receive, Maintain, And Use Your Personal Information, Which As Used Herein, Means Information That Identifies, Relates To, Describes, Is Reasonably Capable Of Being Associated With, Or Could Reasonably Be Linked, Directly Or Indirectly, With You Or Your Household. The Following Is The Personal Information We May Collect As Part Of The Application Process

• Personal contact details, such as name, title, address, telephone number, and email address; and
• Application information, such as your qualifications, skills, education, references, and other information that may be in your resume, cover letter, and materials you provide to us when applying for employment.
  
  

We collect your personal information to evaluate your job application and candidacy for employment, to check your eligibility to work in the country in which you have applied, for background checks, and to comply with employment and other laws. If you become employed by us, we will notify you of additional categories of personal information that we collect, receive, and maintain for business purposes.