Documentation Specialist/Technical Writer

Greetings from Sligo Software Solutions, Inc. !!

This is Vikram from SLIGO. We have an urgent requirement for Documentation Specialist/Technical Writer position with our client.

Title : Documentation Specialist/Technical Writer

Location : Tallahassee, Florida

Duration : 6 months 30 day(s)

Client : Sligo Software Solutions - Florida Department of Corrections

Job ID: SLG - 26 - 11931

Respond by: 04/24/26 4:00 PM

Required Qualifications

A bachelor’s degree from an accredited college or university in Computer Science, Information Systems, or other related field, or four (3) years of equivalent work experience is required. Relevant experience may be substituted for education on a year-for-year basis when applicable.

The Department requires the following experience, skills, and knowledge for this position:

• A minimum of three (3) or more years of business or technical writing experience and a working knowledge of multiple software and graphics packages.
• A minimum of five (5) or more years of experience working as an IT Business Analyst or similar role using both Agile and Waterfall methodologies.
• Demonstrated experience with business and technical requirements analysis, business process modeling or mapping, and methodology development.
• Ability to document user stories and write business IT system requirements.
• Experience coordinating business users, technical staff, and architects to analyze and define future operation needs based on use case and analysis of alternatives.
• In-depth knowledge of business process design and re-engineering.
• Ability to coordinate project teams and effectively meet overall objectives.
• Experience communicating and working within cross-departmental teams, demonstrating strong collaborative skills.
• Excellent computer skills, including Microsoft Word, Visio, PowerPoint, and Excel.
• Experience preparing status reports and providing management briefings.
• Ability to provide excellent leadership and negotiation skills.
• Strong organizational, project management, writing, and editing skills; and
• Experience with meeting facilitation and documentation.
  
  

Preferred Qualifications

• Proficiency in business intelligence tools (e.g., Power BI, Tableau), data analysis software (e.g., Structured Query Language, Python, R, Statistical Analysis System), project management software (e.g., MS Projects, JIRA Software, Trello), and databases and Enterprise Resource Planning (ERP) systems.
• Certifications such as the Certified Business Analysis Professional (CBAP) or the Project
  
  

Management Institute (PMI) Professional in Business Analysis (PMI-PBA);

• Familiarity with software development lifecycle (SDLC) methodologies, such as Agile, Scrum, or Waterfall.
• Experience working on state or federal government projects.
• Experience working with technical programming teams.
• Demonstrates a proactive and positive attitude, taking the initiative to solve complex problems.
• Strong communication skills to effectively communicate with diverse stakeholders.
• Knowledge of IT standards and security in a criminal justice environment.
• Positive team player with a high-energy level and diligent work ethic; and
• Ability to meet or exceed deadlines, thrive in a fast-paced environment, and organize and prioritize activities.
  
  

Thanks & Regards

Vikram Naidu

Sr Talent Acquisition

Sligo Software Solutions Inc.

vikram.teja@sligosoft.com

www.sligosoft.com