What are the responsibilities and job description for the Front Desk Agent position at Sleep Inn & Mainstay Suites OKC?
Front Desk Representative
Location: Oklahoma City, OK (Near Will Rogers World Airport)
Hotel Type: New Hotel Opening
Job Type: Full-Time
About the Role
We are excited to announce the opening of a brand-new hotel near the Oklahoma City airport and are seeking friendly, professional, and service-oriented Front Desk Representatives to join our opening team. This is a great opportunity to be part of a new build from the ground up and help set the standard for excellent guest service.
Key Responsibilities
- Greet and welcome guests in a warm, professional manner
- Handle guest check-ins and check-outs efficiently
- Answer phone calls, take reservations, and respond to guest inquiries
- Process payments, room assignments, and billing accurately
- Address guest concerns promptly and professionally
- Maintain a clean, organized front desk and lobby area
- Communicate effectively with housekeeping and maintenance teams
- Follow hotel policies, safety procedures, and brand standards
Qualifications
- High school diploma or equivalent
- Previous hotel or customer service experience preferred (but not required)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer skills and comfort with reservation systems
- Professional appearance and positive attitude
- Ability to work flexible shifts, including nights, weekends, and holidays
What We Offer
- Competitive pay
- Flexible scheduling
- Opportunities for growth and advancement
- Supportive team environment
- Be part of an exciting new hotel opening
How to Apply
Apply directly through LinkedIn or submit your resume to be considered. We look forward to building our opening team and welcoming you to our new hotel!
We are an Equal Opportunity Employer and value diversity in our workplace.
Job Type: Full-time
Pay: $11.00 - $15.00 per hour
Benefits:
- Employee discount
- Free parking
Work Location: In person
Salary : $11 - $15