What are the responsibilities and job description for the Front Desk Agent position at Sleep Inn And Suites?
Job Overview
Where hospitality meets personality — and the front desk sets the tone.
If you can greet guests like you actually enjoy people, handle check‑ins without breaking a sweat, and keep the lobby running smoother than a fresh pot of coffee, you might be exactly who we’re looking for.
What You’ll Do
- Run check‑ins and check‑outs like a pro — accuracy, confidence, and a smile
- Answer phones, solve problems, and keep the “my key won’t work” moments under control
- Keep the lobby looking sharp (even when the shift gets chaotic)
- Handle payments, reservations, and guest questions without turning it into a soap opera
- Work with a team that actually supports each other — no drama, no nonsense
Who Thrives Here
- Friendly, but not fake
- Organized, but flexible
- Calm, but energetic
- Professional, with a little personality
- Someone who can handle busy days without losing their sparkle
What We Offer
- Competitive pay
- Full insurance benefits
- A supportive, no‑judgment workplace
- Growth opportunities within Harrisonburg Hospitality LLC
- A team that works hard, laughs harder, and shows up for each other
Why You’ll Love It
You’re the first impression — the face of the hotel — and we want someone who owns that role. If you like staying busy, enjoy helping people, and can keep things upbeat even when the lobby gets wild, this job is your lane.
Job Type: Full-time
Pay: $14.50 - $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
Benefits:
Employee Discounts, Professional DevelopmentSalary : $15 - $15