What are the responsibilities and job description for the Dental Treatment Coordinator position at Slate Family Dentistry?
Now Hiring: Dental Treatment Plan Coordinator
Slate Family Dentistry | Join Our Team!
Are you a people person who loves helping others, building relationships, and making a difference in people’s lives? Slate Family Dentistry is looking for a friendly, organized, and motivated Dental Treatment Plan Coordinator to join our team!
At Slate Family Dentistry, we believe great dentistry starts with great relationships. We want our patients to feel welcomed, informed, and confident about their dental care. We’re looking for someone who can help patients understand their treatment options, navigate financial arrangements, and take the next step toward a healthier smile.
What You’ll Do
- Present Treatment Plans: Review recommended dental treatment with patients, explain procedures and benefits in an easy-to-understand manner, and answer questions with confidence and compassion.
- Build Patient Relationships: Establish trust with patients and help them feel comfortable asking questions and making informed decisions about their care.
- Coordinate Financial Arrangements: Clearly explain treatment fees, insurance estimates, payment options, and available financing.
- Maximize Case Acceptance: Help patients overcome barriers to treatment through education, thoughtful communication, and consistent follow-up.
- Manage Unscheduled Treatment: Follow up with patients who have outstanding treatment plans and help them get the care they need scheduled.
- Navigate Dental Insurance: Verify benefits, review coverage, and help patients understand their estimated out-of-pocket expenses.
- Coordinate Scheduling: Work closely with the clinical and administrative teams to schedule treatment efficiently and keep the day running smoothly.
- Maintain Accurate Records: Document treatment plans, financial arrangements, patient communications, and insurance information.
- Support the Team: Collaborate with the entire administrative and clinical team to deliver an exceptional patient experience from start to finish.
Who We’re Looking For
Our ideal candidate is someone who is warm, personable, dependable, and confident communicating with people. This candidate will embody our core values of Teamwork, Honesty, Integrity, and Competence. They will understand that helping patients accept treatment is about building trust and showing them the value of investing in their oral health.
We’re looking for someone who:
- Has excellent communication and customer service skills.
- Is comfortable discussing treatment fees and financial arrangements.
- Is organized, detail-oriented, and able to manage multiple priorities.
- Takes initiative and follows through on commitments.
- Enjoys working toward goals and contributing to the success of the practice.
- Works well with a teamand maintains a positive, professional attitude.
- Has previous dental office experience, preferably in treatment coordination, dental insurance, or financial arrangements.
Dental experience is MANDATORY, and experience with Dentrix practice management software is a plus.
What Success Looks Like
The right person for this position will help patients feel confident about their treatment decisions, increase acceptance of recommended care, reduce the number of outstanding treatment plans, decrease the number of patients going inactive, and create a smooth, positive experience for every patient.
We’re looking for a team member who takes ownership of their role, understands the importance of follow-through, and wants to grow with our practice.
Why Join Slate Family Dentistry?
We are a privately owned group practice solely focused on the well being of the patients we serve. You will have the opportunity to be part of a team that values relationships, teamwork, and excellent patient care. Your role will make a real difference—not only in the success of our practice but also in helping our patients enjoy healthier smiles and greater confidence.
We offer:
- Competitive compensation based on experience
- Paid time off, Simple IRA with employer matching, uniform allowance, free dental care
- A supportive, team-oriented work environment
- Opportunities to learn, grow, and develop professionally
- The opportunity to build lasting relationships with our patients
Ready to Join Our Team?
If you’re a natural relationship-builder who enjoys helping people, thrives in a fast-paced environment, and wants to make a meaningful impact, we’d love to hear from you!
Apply today to join the Slate Family Dentistry team.
Slate Family Dentistry — modern dentistry with old fashioned care.
Pay: $21.00 - $27.00 per hour
Expected hours: 36.0 per week
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
- Paid training
- Uniform allowance
Work Location: In person
Salary : $21 - $27