What are the responsibilities and job description for the Front Desk Clerk/Night Auditor position at Skyline?
Front Desk Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest requests and complaints promptly and effectively
- Maintain a clean and organized front desk area
- Answer phone calls and direct them to the appropriate department or staff member
- Assist with reservations and cancellations
- Process payments and maintain accurate records
- Collaborate with other hotel departments to ensure guest satisfaction
Experience:
- Previous experience in hotel management or guest services is preferred
- Hotel Front Desk experience is required
- Strong guest relations skills with a focus on providing exceptional hospitality
- Bilingual or multilingual skills are a plus
- Knowledge of hotel operations and procedures
- Excellent phone etiquette and customer service skills
At our hotel, we value our employees and offer a supportive work environment. We provide opportunities for career growth and development within the hospitality industry. Join our team of dedicated professionals who are committed to delivering outstanding service to our guests.
If you have the required experience and skills, we would love to hear from you. Apply now to become a part of our team as a Front Desk Agent!
Pay: From $15.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Weekends Required
Experience:
- Hotel: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Required)
- Overnight Shift (Preferred)
Ability to Commute:
- Alamosa, CO 81101 (Preferred)
Work Location: In person
Salary : $16