What are the responsibilities and job description for the Front Desk Clerk/Night Audit position at Motel 6 9214?
Date posted: May 27, 2026
Pay: From $15.16 per hour
Job description:
Job Overview:
We are seeking a friendly and customer-oriented individual to join our team as a Guest Service Agent. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable. This position requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities:
- Greet guests in a warm and friendly manner upon arrival
- Check guests in and out of the hotel using the hotel management system
- Handle guest inquiries and provide accurate information about hotel facilities, services, and local attractions
- Assist guests with reservations, room changes, and special requests
- Answer phone calls and direct them to the appropriate department or staff member
- Process payments and maintain accurate records of guest accounts
- Resolve guest complaints or issues in a timely and professional manner
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as required
Experience:
- Previous experience in customer service or hospitality is preferred
- Excellent communication skills, both verbal and written
- Strong phone etiquette and ability to handle multiple phone lines
- Multilingual skills are a plus
- Familiarity with hotel front desk operations and guest services
- Knowledge of reservation systems and hotel management software is an advantage
- Ability to handle difficult situations with professionalism and empathy
At our company, we value our employees and offer competitive benefits including:
- Competitive pay based on experience
- Opportunities for career advancement within the hospitality industry
- Training and development programs to enhance your skills
- Employee discounts on hotel stays and services
If you are a motivated individual with a passion for providing exceptional guest service, we would love to hear from you. Apply today to join our team as a Guest Service Agent!
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
People with a criminal record are encouraged to apply
Ability to Relocate:
- Denver, CO 80239: Relocate before starting work (Required)
Work Location: In person
Job Type: Full-time
Pay: From $15.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
People with a criminal record are encouraged to apply
Work Location: In person
Benefits:
Employee Discounts, Paid Holidays, Health InsuranceSalary : $15 - $16