What are the responsibilities and job description for the Front Desk Clerk and Night Auditor position at Skyland Lodge?
Compensation: $17.50 per hour
The opportunity
Delaware North Parks and Resorts is searching for a customer-service focused seasonal Front Desk Clerk and Night Auditor to join our team at Skyland Lodge in Shenandoah National Park, Virginia. Working in an exciting, fast paced environment, you will never have a dull day at work. If you are interested in being responsible for night auditor and front desk duties, apply to join our collaborative team today.
Pay
$17.50 – $17.50 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
What we offer
- Weekly pay
- Free shift meal for local team members, or free daily meals available for team members in employee housing
- Employee discounts – 30% off most items
- Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
Note: Additional benefits, including insurance and vacation, are available for eligible year-round positions at other Delaware North properties
Life in Shenandoah National Park
Looking for a new adventure? Be part of a tight-knit team fortunate enough to live and work in the natural wonder of Shenandoah National Park. With a great work/life balance, you can spend your time off exploring the over 500 miles of hiking trails.
- Low-cost, recently updated dormitory housing available for $100/ week, including utilities and wi-fi, and free daily meals available for individuals who reside 50-plus miles from their worksite
- Free rides to Luray for team members living in employee housing
- Shared fire pit area for use in the dorm area
- Meet guests and fellow team members from around the globe
- Tons of outdoor activities, including camping, rock climbing, rappelling, cycling, fishing, and horseback riding
What will you do?
- Run night audit function, reconcile credit card payments, input sales and manual sales sheets, understand guest folio, explanation of billing and how to make any needed corrections
- Review pending advance deposits and charges, check guests in and out of the hotel efficiently
- Quote room rates and room package information, post charges for in-house accounts
- Complete shift closing, drop cash and check payments, securing the bank at all times and follow proper cash handling policies
- Cash handling and accountability; maintain accurate paperwork as it relates to front office operations
- Check and balance the daily figures, post room and tax charges on guest accounts
More about you
- Previous experience in cash handling
- Previous experience in customer service environment is beneficial
- Good communication skills; ability to communicate with guests and team members
- Basic math skills; ability to accurately handle money and count change
- Experience using Microsoft Excel
- No high school diploma or GED required
Shift details
Overnight
Weekends
M-F
Evenings as needed
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Salary : $18