What are the responsibilities and job description for the Lead HVAC Service Technician position at Skillforce?
Lead HVAC Service TechnicianLocation: DMV AreaPosition Type: Full-TimeWe are actively seeking a Lead HVAC Service Technician for a direct hire opportunity in the DMV area. This is your chance to be part of a fast-growing team that values skill, professionalism, and dedication to quality service.Why Join Us?Competitive pay: $40–$50 /hour, based on experienceCompany vehicle gas cardPhone AllowanceFull benefits: Health insurance, 401K with company match, paid vacation and holidaysConsistent Workload: Monday-Friday 7:30 - 3:30 What You’ll DoMaintain a clean, safe work environment while delivering first-class HVACR/mechanical systems, customer satisfaction, and high-quality craftsmanship.Perform and oversee code-compliant HVACR installations from initial install through final pressure testing, evacuation, start-up, and commissioning, exceeding industry standards.Lead by example and represent the company professionally in communication, appearance, and conduct.Enforce all company SOPs, including startup, test, check sheets, VRF QC, installation procedures, and service ticket submission.Oversee quality control for all testing, installations, and service work.Prepare job estimates, support departmental sales goals and gross profit, and collaborate with leadership on strategic growth.Coordinate scheduling, service calendars, and parts ordering/returns in partnership with logistics.Manage service department operations, including SharePoint service requests, on-call rotation, and performance metrics (ticket averages, callbacks, sales leads, COD calls).Act as the technical authority and escalation point, resolving customer issues and providing long-term solutions.Coach, train, and mentor service technicians through one-on-one sessions, weekly meetings, and safety-focused training.Ensure all installations follow manufacturer recommendations, including VRF piping verification, low-voltage wiring, and system integration.Demonstrate strong decision-making, time management, organizational, math, and basic computer skills.What We’re Looking For8 years of HVAC service experience, with a strong focus on commercial facilitiesMust have EPA CertificationProven diagnostic and repair skillsStrong communication and team leadership qualitiesValid driver’s licenseComfort with digital documentation tools and service softwareA commitment to professionalism, safety, and exceptional customer serviceAt SkillForce, we recognize and reward top-tier talent. If you're ready to work with a company that truly values your expertise, offers unbeatable benefits, and supports your career growth—apply today.#SkillDirect
Salary : $40 - $55