What are the responsibilities and job description for the OA Operations Specialist (Korean Bilingual) position at SK shieldus America, Inc.?
Job Title: OA Operations Specialist (Korean Bilingual)
Location: Kingston, GA
Job Type: Full-Time, In-Person
Working Hours: 8:00 AM - 5:00 PM
Salary Range: $50,000 - $65,000
Position Overview:
The OA Operations Specialist is responsible for the end-to-end management and maintenance of office automation (OA) systems, including hardware (PCs, printers, conference room devices) and business software applications. The role ensures a stable, efficient, and secure OA environment; supporting daily operations and user productivity across the organization.
Job Responsibilities:
OA Hardware Operations & Maintenance
- Install, configure, and maintain office equipment such as PCs, printers, and conference room devices.
- Diagnose and resolve hardware issues; coordinate repairs and replacement when necessary.
- Perform regular inspections and monitor device performance to ensure system stability.
OA Software Installation & Administration
- Install, configure, and manage business-related software applications.
- Maintain license compliance and manage updates and version control.
- Enforce software usage policies to ensure compliance with corporate security standards.
User Support
- Respond to and resolve OA-related inquiries and technical issues.
- Set up OA environments for new employees and provide onboarding support.
- Create and deliver user guides or short training sessions to enhance user competence.
Security & Policy Compliance
- Apply and monitor OA-related security policies and access controls.
- Manage user accounts, permissions, and group policies.
- Conduct periodic security checks and assist with compliance audits.
Qualifications:
- Education: Associate's Degree or higher (IT-related field preferred)
- Experience: 1 year in OA operations, helpdesk, or hardware maintenance (entry-level candidates may be considered)
Preferred Qualifications
- Hands-on experience with Active Directory (AD) and SCCM operations
- Familiarity with IT security compliance frameworks and audit support
- Strong communication and troubleshooting skills
- Bilingual proficiency in Korean and English (verbal and written)
Technical Skills
- Proficiency in Windows OS and OA device management
- Experience in software installation, administration, and licensing
- Basic understanding of networking and user account management
Soft Skills
- Collaborative and team-oriented mindset
- Clear and professional communication abilities
- Strong documentation and reporting skills
Benefits
- Dental insurance
- Health insurance
- Paid time off/Sick days
- Professional development assistance
- Retirement plan
- Vision insurance
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $50,000 - $65,000