What are the responsibilities and job description for the Front Office Assistant position at Truffles Vein Specialist?
Job Responsibilities
Assist the Front Office Supervisor and Clinic Coordinator with planning, scheduling, and coordinating daily patient registration, scheduling, and insurance information collection activities within the physician practice. Exercise considerable judgment in applying established office practices and procedures. Serve as a role model by demonstrating leadership skills, sharing knowledge with team members, and acting as a preceptor for new non-clinical staff.
Additional responsibilities include:
- Performing daily cash drawer reconciliation
- Coordinating referrals as directed
- Developing working knowledge of the EMR system
- Maintaining knowledge of insurance plans, CPT codes, and ICD-10 coding
Key Responsibilities
- Assist with the daily supervision of front office operations for a physician practice
- Report deficiencies and operational concerns to the supervisor
- Conduct daily audits of front office operations to ensure accurate and efficient patient registration, scheduling, and insurance documentation
- Ensure timely and courteous collection of patient copayments and balances
- Coordinate with back office staff to maintain an efficient patient flow and minimize delays
- Report any events that may adversely affect practice operations to the Practice Manager or Front Office Supervisor
- Recommend process improvements and procedural enhancements to increase operational efficiency and service quality
- Support continuous improvement initiatives within the practice environment
Salary : $20 - $22