What are the responsibilities and job description for the Install Base Sales Development Representative position at Sitecore?
Manchester, NH
Full-time, salary is paid hourly
About Us:
At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalized digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale.
As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L’Oréal, Sitecore helps brands transform engagement through experiences that are not only personalized, but predictive and dynamic.
Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values—empathy, accountability, clarity, and growth—guide how we lead, innovate, and connect. They are the behavior's that bring our mission and vision to life, every day, in every interaction.
As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences.
Learn more at Sitecore.com
About the Role:
The Sales Development Representative role at Sitecore is an entry-level position within our sales organization that will give you the knowledge, skills, and foundation for a long, successful career in technology. In this role, you will be responsible for supporting Sitecore' growth strategy. This is a chance to use your skills to help shape our future as the leaders in the Digital Experience Marketing space. You will play an essential role in creating market awareness, identifying prospective customers, qualifying leads and generating new business for the company. You are an ambitious, results driven team player. Part of this unique opportunity includes attending our Sitecore Academy. This is a program that is focused on enabling future all-star sellers within our organization.
What You’ll Do:
Sales and Customer Success are the key to our success! We are tapping into an exciting $30B market opportunity that is still very much in its infancy and feel. Growth for us means growth for you and your career.
Great team and company culture! You can find out more about our company culture in the Sales and Customer Success team and our commitment to creating a diverse and inclusive workplace, on our YouTube Channel. Thanks to the work of every employee globally, Sitecore has been recognized for award-winning Culture by Comparably.
Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.
Bethany Parthun
Full-time, salary is paid hourly
About Us:
At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalized digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale.
As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meaningful, adaptive experiences every day. Trusted by global leaders such as American Express, Porsche, Starbucks, and L’Oréal, Sitecore helps brands transform engagement through experiences that are not only personalized, but predictive and dynamic.
Our foundation is our people—a diverse, passionate, and collaborative global team spanning over 25 countries. We believe that every experience matters, and that belief starts with how we work together. Our values—empathy, accountability, clarity, and growth—guide how we lead, innovate, and connect. They are the behavior's that bring our mission and vision to life, every day, in every interaction.
As we continue to evolve, we are actively cultivating AI skills across our teams to unlock new levels of creativity, efficiency, and insight. From engineering to customer experience, AI capabilities are becoming integral to how we design, build, and deliver the next generation of digital experiences.
Learn more at Sitecore.com
About the Role:
The Sales Development Representative role at Sitecore is an entry-level position within our sales organization that will give you the knowledge, skills, and foundation for a long, successful career in technology. In this role, you will be responsible for supporting Sitecore' growth strategy. This is a chance to use your skills to help shape our future as the leaders in the Digital Experience Marketing space. You will play an essential role in creating market awareness, identifying prospective customers, qualifying leads and generating new business for the company. You are an ambitious, results driven team player. Part of this unique opportunity includes attending our Sitecore Academy. This is a program that is focused on enabling future all-star sellers within our organization.
What You’ll Do:
- Effectively manage inbound lead flow as well as executing outbound prospecting initiatives
- Executing targeted out-bound campaign to identify new contacts, establish need and fit, and arrange a product introduction
- Partner with sales team to build quality pipe
- Stay engaged with prospects and nurture your deals
- Act as an ambassador and advocate for Sitecore, sharing your passion and knowledge with customers and prospects
- Arranging discovery calls and well-qualified product demonstrations for field sales & pre-sales team
- Positive and energetic communication skills, excellent listening skills, strong writing skills
- Genuinely curious, self-motivated, creative, results-driven, solution-oriented, direct, and driven to succeed
- Comfortable making cold calls
- Thrive in a metrics-driven organization
- Ability to analyse industry trends and craft relevant messaging
- Curious personality with a desire to grow a long-term career in enterprise sales
- Outbound and lead generation experience in a B2B environment
- Passionate about technology, selling technology and what it can do for society, and redefine a market segment
- Previous tech industry experience or experience in sales development, tele-marketing and/or sales
Sales and Customer Success are the key to our success! We are tapping into an exciting $30B market opportunity that is still very much in its infancy and feel. Growth for us means growth for you and your career.
Great team and company culture! You can find out more about our company culture in the Sales and Customer Success team and our commitment to creating a diverse and inclusive workplace, on our YouTube Channel. Thanks to the work of every employee globally, Sitecore has been recognized for award-winning Culture by Comparably.
Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.
Bethany Parthun
